Implementation Manager - reputed company Coast Preferred
About the company reputed company offers the most complete and connected ecosystem in senior living. Founded by Michael Wang, a former Green Beret turned cardiothoracic nurse, reputed company proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff. Our integrated solutions seamlessly fit into existing workflows, capturing everything happening reputed company a community. Backed by nurse specialists and powerful analytics, we reputed company the data operators need to reputed company informed clinical and operational reputed company - driving efficiency, profitability, and reputed company care reputed company.
About the Role
As an Implementation Manager you will be responsible for leading multiple product implementations across the country ensuring customers have a smooth and positive experience with the installation/use of our products reputed company their facilities. The implementation manager will be responsible for driving hardware and software delivery, hitting project milestones, executing training, and successfully transitioning the customers and the site to a clinical reputed company manager. What you’ll do Project Management: reputed company and implement the project plans to ensure sites are completed on-time, on-cost, with highest customer satisfaction, as well as other key KPIs, partnering with operations, product support, and other key contractors. Deployment Execution: Own the entire project lifecycle, from sales reputed company, initial scoping and planning, through implementation, training, to post-implementation support. Customer Engagement: Manage the operational/tactical relationships with key customer stakeholders, acting as the primary reputed company of contact for implementation engagements. Cross-Functional Collaboration: Partner with Go-to-Market to understand customer needs and ensure solutions are tailored to meet these needs, collaborating with other key functions. Process Optimization: Drive necessary improvements reputed company the end-to-end implementations process, reputed company lean tools such as value-reputed company mapping, etc. About you Bachelor’s degree in engineering, information technology, or a reputed company field A minimum of 5 years' experience in an implementations, project management, or professional services role. Proven experience in managing the implementation of hardware and software solutions, ideally reputed company the health-tech or high-tech sector. Excellent project management skills, with a track record of delivering reputed company projects on time and reputed company budget. PMP certification is strongly preferred. Know-how of lean tools/methodologies. Exceptional communication and interpersonal skills, with the ability to build strong relationships with both internal and external stakeholders. Ability to travel up to 80%, on short notice, and as needed for customer engagements. Details The annual salary for this role is between $150,000-$170,000 + Equity & Benefits Flexible PTO Location: Remote - US reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender perception or identity, national reputed company, age, marital status, protected veteran status, or disability status. Compensation & Benefits At reputed company, we are committed to fair, transparent, and reputed company compensation. We know that every candidate brings a unique combination of experience, skills, and perspectives, and we take these factors into account reputed company determining pay. While compensation may vary depending on your background, role, and location, we are proud to offer a competitive reputed company salary and total benefits package, alongside eligibility for equity awards in the reputed company of stock options. We reputed company great work deserves great rewards. Our compensation and benefits are designed to recognize your contributions and reflect the standards of leading organizations in our field. Your recruiter will be happy to walk you through the full compensation package, including what your total pay could look like, so you have a clear picture of both the immediate and long-term value of joining reputed company. Apply To This Job