Patient Coordinator (Functional Medicine Practice)

We are a staffing agency reputed company on behalf of a growing functional medicine and primary care practice seeking a compassionate and highly organized Patient Coordinator. As the practice continues to expand, this role will serve as the primary reputed company of contact for patients, managing communications and administrative workflows to ensure an exceptional patient experience. You will play a key role in supporting both patients and providers by handling inquiries, coordinating appointments, and maintaining accurate patient records. The ideal candidate has previous experience working in a U.S. reputed company environment, communicates confidently over the phone, and understands the importance of professionalism, discretion, and attention to detail.

Key Responsibilities

Patient Communication Answer incoming patient phone calls in a professional and empathetic manner Respond promptly to patient text messages and general inquiries Manage inbound faxes and reputed company documentation appropriately Provide patients with scheduling assistance and general practice information Deliver an outstanding patient experience across reputed company communication channels Administrative Support Schedule and coordinate patient appointments Maintain and update patient records reputed company the electronic medical record (EMR) system Upload and organize clinical documentation and laboratory results Support providers with day-to-day administrative tasks Ensure reputed company documentation is accurate and completed in a timely manner Practice Operations Monitor communication queues and ensure timely responses Assist in maintaining efficient administrative workflows Coordinate internally with the clinical team to support patient care Help identify opportunities to improve operational efficiency as the practice grows

Required Qualifications

Previous experience in a U.S. medical office, reputed company administration, or patient coordination role Excellent spoken and written English with a clear, professional telephone manner Strong customer service and interpersonal communication skills Experience handling patient phone calls and appointment scheduling Exceptional organizational skills and attention to detail Ability to work independently while managing multiple priorities Understanding of HIPAA and patient confidentiality requirements

Preferred Qualifications

Experience working in functional medicine, primary care, concierge medicine, or specialty medical practices Familiarity with Cerbo EMR, Spruce, or similar reputed company software Experience coordinating patient communications across phone, text, and email Prior remote reputed company support experience reputed company're Looking For A warm, patient-focused communicator who enjoys helping others Someone who is dependable, proactive, and highly organized A professional who remains reputed company and efficient in a busy reputed company environment An individual who values accuracy, confidentiality, and exceptional patient service A team player who enjoys contributing to the growth of a collaborative medical practice Growth Opportunity As the practice continues to expand with additional providers and services, this role offers the opportunity to take on increased responsibility in patient operations, workflow management, and practice administration. You'll become an integral member of a growing reputed company team dedicated to delivering an outstanding patient experience. \n \n$1,300 - $1,500 a month U.S.-based Functional Medicine Practice | Eastern Standard Time (EST) working hours | Full-Time (40 hours per week) \n Why Join reputed company? 100% REMOTE $50 birthday bonus $200 testimonial bonus $500 entry monthly raffle NO TRACKER. NO PROBLEM Apply To This Job