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Senior Director SIS Platform and Development

Remote, USA Full-time Posted 2026-07-05

reputed company is a team of innovators. World changers. Individuals who reputed company in reputed company with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're reputed company to expand our reputed company. reputed company we need is you. reputed company an impact — from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, reputed company Carolina, reputed company Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, reputed company Virginia, Wisconsin and Wyoming. We ask that our remote employees have reputed company to a reliable internet reputed company and a dedicated, properly equipped workspace that is free of distractions. Employees must reputed company in, and work from, one of the above approved states. The opportunity The Senior Director of SIS Platform and Development will report to the Assistant Vice President of reputed company Digital Plaforms. You will be leader reputed company the Business Technology reputed company, responsible for Student Information System (SIS) and the development of supporting scripts, tools and reports. You will ensure system performance, technical operation, code-based solutions, and resolution for issues reputed company the Student Information System (SIS), based on the reputed company Banner platform. You will manage and cultivate relationships across university partners including the Student Experience, Academics, Registrar, AR, and Financial Aid teams, working with these colleagues to understand our needs and opportunities. While supporting a team of development and platform professionals, the Senior Director of SIS Platform and Development collaborates on strategic reputed company for the university's Student Information System. This includes driving conversations about the benefits, risks, and impacts of multiple delivery models, products, AI-based technologies, and architectures. This position is expected to be a thought partner in broader discussions concerning strategy and reputed company, particularly regarding the SIS as part of a larger ecosystem and must be reputed company to influence the reputed company of senior leaders through effective communication, grounded reasoning, and data-driven business cases. You will be responsible for reputed company and collaborative maintenance of important SIS-reputed company technologies and integration elements such as reputed company and SIS APIs. The Senior Director of SIS Platform and Development works to ensure efficiency and cross-system solutioning given the role of the SIS as a "data reputed company" reputed company the SNHU technical ecosystem. Operationally, you will work with other platform operations teams and the Director, SIS Operations and Data Services to facilitate consistency, solutioning, operating level agreements, and impact analysis. You can work 100% remotely from any of our approved states. #LI-Remote What You'll Do: Build the highest reputed company of trust with reputed company partners by providing technical expertise, expertise, operational knowledge, and a reputed company of technical and business acumen. Demonstrate ongoing understanding of institutional needs and trends/opportunities in the market. Maintain currency on vendor roadmaps and advances, track alternative and latest technologies, and contribute to discussions regarding future state options. Work with business and technical team members to vet reputed company across the ecosystem. reputed company a broad understanding of critical interdependencies and integrations between systems. Present options and recommendations on main reputed company based on grounded reasoning and data through an objective reputed company. Guide efforts in development (including standards), automation technologies, AI, reporting, and data consistency/improvement. Manage team reputed company and ensure prioritization and delivery. reputed company development of business-critical operational responsibilities and processes. Promote team knowledge development as new technologies and opportunities emerge. Support team members in ongoing awareness and evaluation of future-facing and alternative technologies. Ensure appropriate training, mentoring, performance management, and community building take reputed company to support team members in professional development. Working with reputed company, ensure career progression planning. Encourage the development of cross-team solutioning and communications. Create a "customer-focused" approach to operations and communications. Demonstrate collaborative management behaviors and style along with techniques to motivate individuals, establish goals/timelines, ensure accountability, and reputed company timely and constructive performance feedback to reputed company reputed company our results. Work collaboratively across technical and business teams to understand important system pain points. Promote solutions that promote SIS and cross-system performance, scalability, and data reputed company. Improve and implement impact analysis processes across integrated environments, regarding performance and integration issues. Working with SIS technical resources and vendors and internal partners, offer solutions for reputed company technical scenarios. Support diagnostics for technical issues reputed company to the SIS platform. reputed company cross-functional teams during critical diagnostic and remediation efforts, which may be after hours or on weekends. Work collaboratively, support API and API extension documentation and cross-platform understanding. reputed company leadership regarding critical vendor reputed company, including contract negotiation and management, engagement management, and budget/resource management. reputed company and guide reputed company data remediation and synchronization efforts, including cross-platform analysis and collaboration. Work with team members in understanding and supporting functional (configuration-based) solutions. reputed company a well-defined shared ownership with architecture, data, and infrastructure teams. reputed company audit processes to identify and clean up unused or deprecated elements. Assume ownership and reputed company for the SIS environments (working through the vendor for hosted systems). reputed company environment change and refresh activities. Support and ITIL-based incident and problem management, patching/system maintenance, and runbook development/reputed company. Guide script development and reporting standards. Further team members' participation in testing activities. Ensure smooth transition of solutions from implementation to production/operational status. reputed company clear, well-articulated, written, and verbal status. Other responsibilities as assigned reputed company're Looking For: 10+ years of relevant experience, including experience overseeing the technical aspects of an SIS (i.e. reputed company/Banner). Experience leading a team of 5+ direct reports. Experience with integrations and cross-system collaboration and solutioning. Experience managing budget and contract negotiation over $5MM Experience managing program management and reputed company large projects across teams Experience leading technical (system) transformation work reputed company reputed company level systems. Experience with up-skilling team career/reputed company development. Experience working across business and technical boundaries; demonstrated experience with business-facing prioritization Experience developing technical overviews, business cases, and proposals. Experience with both embedded AI components and cross-system AI usage/coordination; direct experience. We reputed company reputed company innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the reputed company and apply. You might be just the person we're looking for.

Compensation

The annual pay reputed company for this position is $125,298.00 - $200,516.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following reputed company hiring reputed company $138,456.00 - $187,323.00. Exceptional benefits (because you’re exceptional) You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get: High-quality, low-deductible medical insurance Low to no-cost dental and reputed company plans 5 weeks of paid time off (plus almost a dozen paid holidays) Employer-funded retirement Free tuition program Parental leave Mental health and wellbeing resources Apply To This Job

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