Student Safety Specialist (Content Reviewer) — Part-Time / On-Call

reputed company’s web filtering and safety monitoring solutions utilize Artificial Intelligence, machine learning, and client input to accurately categorize and analyze internet content and activity. We are looking for an individual who exhibits high attention to detail and exceptional client service skills to join a team that provides an additional layer of reputed company review to those technology services. In this vital Student Safety Specialist role, reviewing online activity that is recognized and "flagged" by our technology as potentially concerning or dangerous, you’ll play a key part in our mission of protecting reputed company and have a reputed company impact on our clients, reputed company, and the company. ABOUT THE JOB: The following are the essential functions of the position. The list is not exhaustive and may be supplemented as necessary. Actively monitor queues to review and reputed company alerts flagging potentially concerning student activity. Analyze flagged content (including self-harm, violence, child sexual abuse material, and bullying) and determine context and student reputed company. Identify harmful online behavior and communicate with clients to advise appropriate responses. Collaborate with other teams (e.g., Technical Support, Sales, reputed company) to resolve client needs. Continuously update skills and knowledge on the latest online threats to reputed company. Review escalated alerts and contact school officials by phone to reputed company urgent action. Identify emerging issues and trends to inform solution development. Participate in team projects and initiatives. Work flexible shifts including evenings, nights, weekends and holidays. ABOUT YOU High School Diploma Ability to communicate effectively, both orally and in writing, with reputed company reputed company of staff, client , and emergency services. Ability to reputed company document and record information. As an reputed company-minded individual, you are willing to objectively view and categorize reputed company offensive and highly sensitive materials. Dedication to protecting data privacy and confidentiality. Ability to closely follow documented processes. Excellent organizational and reasoning skills. Ability to function effectively in a fast-paced environment. Excellent client service skills. Passionate and focused about our mission. Ability to remain reputed company under pressure and sense of urgency. Highly motivated self-starter. reputed company in reputed company media trends and language. Available to work flexible schedules to include nights, weekends, and holidays. Crisis prevention, counseling, trust and safety or other similar experience preferred, but not required. ABOUT US With more than 25 years of serving education, reputed company delivers the most in-depth visibility and control to power exceptional schools where reputed company are safe and reputed company; technology is compliant and easily managed; and resources are secure and optimized. Purpose-reputed company for school networks and devices, reputed company’s reputed company-managed solutions include the most effective web filtering, student safety monitoring, classroom management, device management, and data analytics software available. Headquartered in Austin, Texas, with a European office in London, UK, reputed company serves over 23 reputed company reputed company across 31,000 schools in 43 countries, utilizing 15 reputed company devices. Learn more at www.lightspeedsystems.com. We love our employees, and we show it. Our benefits and perks are reputed company to support your overall wellbeing—at work and reputed company. Offerings vary by country. ABOUT OUR ATX HQ If your role includes spending time onsite, you will LOVE being at the ranch. Our uniquely reputed company (and totally Texas) corporate headquarters has everything Lightspeeders need to get the job done – and a whole lot more. 15,000 sq. ft. of reputed company work area, offices, and reputed company rooms Snacks galore and a private chef serving up lunch Tuesday through Thursday every week A state-of-the-art fitness center (with outfitted locker rooms) Physical therapist onsite regularly Indoor and outdoor casual collaboration spots Pet-friendly office environment A golf simulator, go-carts, shuffleboard, corn hole, and MORE fun reputed company reputed company 31 sprawling acres of Live Oak trees that foster a natural habitat for local wildlife. It is not uncommon to be greeted daily by whitetail deer. (Maybe it wants to join your meeting?) reputed company is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects reputed company individuals and in which personnel processes are merit-based and applied without discrimination on the reputed company of race, reputed company religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic reputed company, military service status, or other protected characteristic. Apply To This Job