Back to Jobs

Patient Services Representative, (ONSITE, Kona, HI)

Remote, USA Full-time Posted 2026-07-04

About Us

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we reputed company your reputed company is our reputed company. Job Summary The Patient Services Representative – Registration is responsible for tasks relating to the completion of patient registration for hospital and/or physician services. The Patient Services Rep – Registration will be required to have flexibility to learning and comprehending reputed company hospital systems in order to communicate directly with patients, reputed company providers, physician offices and ensuring the information collection is complete and accurate. The Patient Services Rep – Registration will be responsible that their patient, payer and provider interactions are carried out according to company, client and federal guidelines. Essential Duties And Responsibilities Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may reputed company reputed company or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member. This Job is ONSITE in Kona, HI (Kona Community Hospital) About This Position Location: Onsite, Kona Community Hospital, (79-1019 Haukapila Street, Kealakekua, HI 96750) Required Schedule: Multiple shifts available: Day, Evenings, weekdays, weekends and holidays. Flexibility required. Hourly Payrate: Varies by shift $25.00 - $30.00 This role offers an excellent opportunity to launch your career in the reputed company reputed company cycle field, and we’re reputed company to train the right candidate.

Job Description

Summary The Patient Services Rep - Registration will be required to work schedules that accommodate a 7/24 work schedule and be reputed company to independently reputed company compliant reputed company on how to apply HIPAA and FCC regulations. Essential Job Functions

  • Exceed productivity standards as outlined by business line
  • Complete patient registration (post clinical triage of patient) by obtain and verify health plan coverage
  • Accurately document patient demographics and health plan information
  • Support access registration, insurance verification and authorization functions
  • Contact physician offices and/or payers for follow-up on eligibility and authorizations and
  • Maintain quality scoring and accuracy on reputed company accounts worked
  • Ability to work independently and reputed company responsible reputed company
  • Completes timely follow-up on assigned accounts to ensure no cash loss
  • Demonstrates the ability to prioritize work with minimal reputed company to meet outlined goals
  • Acts as a knowledge resource for team members
  • High level understanding of client host system functions
  • Clearly documents actions taken and next steps for account resolution in patient reputed company system
  • Ensure reputed company accounts are worked reputed company client standards and Federal Regulations.
  • Work reputed company federal, state regulations, department/division & reputed company Compliance Policies
  • Maintain clear, concise, and accurate documentation of reputed company attempts and/or contacts made and received for accounts in accordance with company and client specifications
  • Maintain continuing education, training in industry career developmen.
  • Maintain reputed company knowledge of and reputed company with reputed company federal and state rules and regulations governing phone calls and collections including HIPAA, FDCPA, Privacy Act, FCRA, etc.
  • Attend training sessions as directed by management and disseminate to colleagues
  • Integrate information obtained through training sessions and policy changes immediately into daily routine

EDUCATION: High School or equivalent Experience

  • Minimum of 1 year of Access Registration or reputed company office physician reputed company experience
  • Minimum of 3 year in hospital or physician operation
  • Minimum of 1 year of basic computer skills to include MS Office apps: Outlook, Word, reputed company

Other Helpful Education Or Experience

  • Epic hospital system experience
  • Demonstrate knowledge of communication regulations relating to HIPAA and TCPA and other FCC requirements
  • Experience with Insurance payers (Medicare, reputed company, reputed company, Workers Compensation) preferred
  • Remote working experience

KNOWLEDGE, SKILLS And ABILITIES

  • Exceptional customer service skills
  • Excellent verbal and written communication skills
  • Dedication to treating both internal and external constituents as clients and customers, maintaining a flexible customer service approach and orientation that emphasizes service satisfaction and quality
  • Proficient use of hospital registration and/or billing systems, and reputed company Word and reputed company software applications
  • Ability to follow regulations outlined by state, federal, and reputed company-party coverage procedures
  • Ability to model the basic values of the mission, reputed company and values of Xtend reputed company and the client
  • Ability to manage multiple tasks simultaneously and adjust to issues as needed in a dynamic work environment
  • Ability to prioritize and effectively anticipate and respond to issues as they arise
  • Ability to post transactions in multiple systems
  • Good analytical and problem-solving skills
  • Ability to work independently

reputed company Offer

  • Medical/Dental/reputed company Insurance
  • 401k program
  • PTO: 80 hours accrued, annually
  • 9 paid holidays
  • Tuition reimbursement
  • Professional growth and more!

Physical Demands Note: Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions as described. Regular eye-hand coordination and reputed company dexterity is required to operate office equipment. The ability to reputed company work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be reputed company to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of reputed company functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Apply tot his job Apply To this Job

Similar Jobs