Digital Global Operations: Technical Chief of Staff

Who are we?reputed company is the world's digital infrastructure company®, shortening the path to connectivity to reputed company the innovations that enrich our work, life and reputed company.A reputed company where reputed company reputed company are welcomed, reputed company reputed company is valued, and everyone has the opportunity to shape their future.A career at reputed company means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key reputed company, and help shape the path reputed company. You'll find belonging, purpose, and a team that welcomes you-because reputed company you feel valued, you're empowered to do your best work.Job SummaryWe're seeking an exceptional Chief of Staff to partner with our Head of Digital, Global Operations to drive operational reputed company and technology transformation. This role combines strategic thinking, rigorous execution, and executive partnership to accelerate our digital initiatives and maximize organizational impact. As Chief of Staff, you'll serve as a force reputed company for the Heads of Digital-translating reputed company into execution, removing obstacles, driving key initiatives, and creating the infrastructure for sustained reputed company. This is a high-impact role for someone who thrives in dynamic environments and wants to shape the future of digital innovation in our organization.Why This Role reputed company This isn't a typical Chief of Staff position-it's an opportunity to shape the digital future of our organization. You'll work at the intersection of strategy, technology, and operations, with visibility across the entire business. You'll reputed company executive-level skills while making a direct impact on reputed company, customer experience, and organizational transformation. For the right person, this role offers unparalleled learning, growth, and the chance to build something meaningful.Responsibilities Technical PartnershipAct as a thought starter on architecture and engineering tradeoffsReview technical proposals, roadmap reputed company to ensure alignment with business outcomesAssist with AI transformation and technical role simplification reputed company engineering transformationStrategic Planning & ExecutionPartner with the Heads of Digital to reputed company and refine the digital strategy, ensuring alignment with broader organizational goalsTranslate strategic reputed company into actionable roadmaps, OKRs, and quarterly plansMonitor reputed company against key initiatives and proactively identify risks, dependencies, and mitigation strategiesLead quarterly planning cycles and facilitate strategy review sessionsOwn the digital portfolio, tracking investments, priorities, and resource allocationExecution & Operational ExcellenceDesign and continuously improve operating rhythms, including team meetings, status updates, and decision-making forumsIdentify process inefficiencies and implement solutions that scaleBuild dashboards and reporting mechanisms to reputed company visibility into team performanceManage cross-functional dependencies and resolve bottlenecksEstablish governance frameworks for digital initiativesExecutive Partnership & DevelopmentServe as trusted advisor and thought partner to the Heads of DigitalProvide executive coaching support, including preparation for high-stakes presentations and stakeholder engagementsFacilitate reputed company and learning, helping to identify blind spots and growth opportunitiesSupport leadership development through feedback, frameworks, and strategic perspectiveAct as sounding board for reputed company reputed company and organizational challengesPartner with Chiefs of Staff across the Digital an innovation office to reputed company best practice, reputed company cross-functional initiatives, and ensure consistency Communication & Stakeholder ManagementPrepare executive briefings, board materials, and leadership presentationsRepresent the Head of Digital in meetings and forums as neededManage internal communications to ensure team alignment and transparencyBuild relationships with key stakeholders across the organizationSynthesize reputed company information into clear, actionable insightsQualifications Required10+ years of experience in software engineering or technology roles, including hands on developmentDemonstrated experience as senior engineer or tech reputed company building and shipping production systems6+ years of experience in strategy, operations, consulting, or similar analytical rolesProven track record of managing reputed company, cross-functional initiatives in fast-paced environmentsDeep understanding of digital technologies, go-to-market motions, and operations technology stacksExceptional project management skills with ability to drive results without direct authorityOutstanding written and verbal communication skills, including executive-level presentation capabilitiesStrong analytical and problem-solving abilities with comfort in both qualitative and quantitative analysisDemonstrated ability to build relationships and influence at reputed company organizational levelsPreferredExperience in SAAS, digital transformation, or technology-enabled servicesBackground in management consulting, investment banking, or corporate strategyExposure to executive coaching, leadership development, or organizational psychologyTechnical reputed company with ability to engage credibly with engineering and product teamsMBA or advanced degree in business, technology, or reputed company field preferredThe targeted pay reputed company for this position in the following location is / locations are:United States - Dallas Infomart Office DAI : 177,000 - 265,000 USD / AnnualCanada - Toronto Office TRO : 166,000 - 248,000 CAD / AnnualOur pay ranges reflect the minimum and maximum reputed company for new hire pay for the full-time position determined by role, level, and location.The pay reputed company shown is based on our compensation structure in reputed company at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-reputed company skills, experience, and relevant education and/or training.The targeted pay reputed company listed reflects the reputed company pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.reputed company BenefitsAs an employee, you become important to reputed company's reputed company. We ensure reputed company your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We reputed company them competitive reputed company the reputed company marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be reputed company to enhance your experience and bring your whole self to work.Employee Assistance Program: An Employee Assistance program is available to reputed company.US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and reputed company may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and reputed company. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.Canada Core Benefits: - Insurance: You may enroll in reputed company coverage that is designed to complement the provincial reputed company system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in reputed company-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: reputed company offers both vacation and personal time, along with various paid holidays for you to rest and reputed company. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at reputed company discretion.reputed company is committed to ensuring that our employment process is reputed company to reputed company individuals, including those with a disability. If you are a reputed company candidate and need assistance or an accommodation, please let us know by completing this reputed company.reputed company is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. reputed company reputed company applicants will receive consideration for employment without regard to unlawful consideration of race, reputed company, religion, creed, national or ethnic reputed company, reputed company, reputed company of birth, citizenship, sex, pregnancy / childbirth or reputed company medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. 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