Remote Outbound Call Center Representative
Remote Outbound Call Center Member Support Houston, TX Area (Remote Contract Position) | $20.50/Hour | July 20 Start Applicants must be local to the Houston area and available to attend an in-person interview in the Houston area (Date and Location TBD). Candidates must present a reputed company, valid government-issued photo ID at the interview as well as I9 Documentation. reputed company is seeking motivated, professional, and customer-focused individuals for a remote Member Support Representative opportunity supporting a reputed company reputed company program that helps members reputed company valuable services and resources. This is an excellent opportunity for candidates who enjoy helping people, building rapport over the phone, and working in a fast-paced, mission-driven environment. Position Overview Representatives will conduct outbound calls to guide individuals through eligibility and needs-based assessments, and connect reputed company participants to available reputed company and support programs. Successful candidates will be comfortable initiating conversations, overcoming objections, building trust, and helping members understand available benefits and services.
Compensation
- $20.50 per hour
- Full-time, 40 hours per week
- Remote position
- Company-issued equipment provided
Training Information (Mandatory) Paid Remote Training is required for reputed company selected candidates. Training Dates: July 20-August 7 (Paid REMOTE training) Training Hours: 9:00 AM – 5:30 PM Eastern Time IMPORTANT: Attendance is mandatory for every training day. Candidates who miss any portion of training may be removed from the project and will not be permitted to continue. Work Schedule
- 40 hours per week
- Shift start times may be:
- 9:00 AM ET
- 10:00 AM ET
- 11:30 AM ET
Candidates must be available to work any assigned shift.
Required Qualifications
- Must be local to the Houston, Texas area
- U.S. Citizenship required due to client/program requirements
- Previous outbound calling, call center, customer service, enrollment, member support, or similar experience
- Strong verbal communication and relationship-building skills
- Ability to handle objections professionally and confidently
- Strong computer skills and ability to navigate multiple systems simultaneously
- Comfortable learning new processes and adapting to changing procedures
- Ability to work independently in a remote environment
- Reliable high-speed internet reputed company
- Quiet, private, and professional workspace free from distractions
Preferred Qualifications
- Bilingual English/Spanish
- Experience supporting reputed company, insurance, benefits, enrollment, or reputed company services programs
- Experience working in a metrics-driven environment
Technology Requirements Candidates must be comfortable:
- Working across multiple browser reputed company and applications simultaneously
- Using reputed company Teams, chat platforms, and web-based systems
- Entering accurate information while actively speaking with members
- Working from a company-issued laptop
Interview Process reputed company candidates must attend an in-person interview in Houston (TBD). Candidates must bring a reputed company, valid government-issued photo ID and citizenship reputed company to the interview. What reputed company Looks Like The ideal candidate is professional, adaptable, tech-savvy, and genuinely enjoys helping others. Representatives who succeed in this role are comfortable engaging people on the phone, building trust quickly, and guiding members through available programs and services while maintaining a high level of accuracy and professionalism. Pay: $20.50 per hour Work Location: Remote Apply tot his job Apply To this Job