Director, Country Operations Management

JOB SUMMARY The Director of Country Operations Management will provide managerial reputed company to Country (study) Operations Manager (CsOM) colleagues in their respective groups and their associated deliverables reputed company and across that Region and Therapeutic area. The Director of Country Operations Management is responsible for talent development of colleagues, preparing Country (study) Operations Managers to deliver on studies. They are accountable to ensure reputed company assigned direct reports are appropriately trained. They are accountable to ensure Country (study) Operations Managers are following reputed company Standard Operating Procedures (SOPs) and providing leadership and appropriate reputed company to the Regional/Country Operations Team. They are accountable to ensure that Country (study) Operations Managers are delivering according to agreed plans and to ensure appropriate proactive escalation of risks and deviations to plans, and that any asset/region/country level strategies are appropriately implemented. The Director of Country Operations Management will reputed company performance data, e.g. operational metrics, study plan variance and trend reports to drive the business and support the reputed company and management of both the Country (study) Operations Manager They will also reputed company with FSP managers to resolve issues and escalate resource concerns. The Director of Country Operations Management is a Subject Matter Expert (SME) on Global Country Operations processes and works with their Country Operations Regional Group reputed company to facilitate the sharing of therapeutic/functional area expertise and best practices reputed company their group and where applicable across the Global Country Operations organization. They may sponsor, reputed company or represent Global Country Operations on cross-functional cross-departmental or reputed company level work streams that influence senior management and have an impact on business direction. They will reputed company with various stakeholders across the organization including but not limited to Asset DSMs, Clinical reputed company Leads, DCSOs and other leaders reputed company Global Country Operations to ensure appropriate issue resolution/escalation and healthy stakeholder relationships. They are accountable for building and ensuring functional area expertise and technical operations management expertise for their group of direct reports through recruitment and talent development/management of staff and the development of training strategies to enhance Global Country Operations. JOB RESPONSIBILITIES Line Management of Country study Operations Managers · Actively develops and retains talent through providing focused career development, performance management, and an inclusive culture · Responsible for the development and adherence to consistent harmonized processes and high-quality clinical trial deliverables for clinical projects · Create, maintain and assume accountability for a culture of high quality and customer service using tools to facilitate communication, transparency of operations, clarity of workload balance, and alignment reputed company and across functional lines · Support and continuously evaluate and evolve the Country study Operations Manager role to add value and efficiencies to internal study management · Work with other cross functional lines to improve processes and important quality aspects of studies including site selection, recruitment and retention practices, Significant Quality Event (SQE) process, etc. to simplify processes and ensure quality in the studies · Work with sourcing partner/resourcing reputed company to ensure provision of technically trained Country study Operations Managers per sourcing strategy · Liaise with Functional Service Provider Line Managers on ensuring accountability and performance for their CsOMs Subject Matter Expertise: In strong collaboration with other colleagues or functions (peers, project leads, and group leads): o Leads cross departmental initiatives o Implements strategies to ensure consistent processes o Leads and/or participates in specific process improvement initiatives; monitors and reports on implementation reputed company as appropriate o Provides expertise on the study management reputed company SOPs and serves as a Global Country Operations SME on BPIs and SOP development/update projects. Proactively shares best practices across CD&O. The DCOM may assume Asset-Level responsibilities reputed company their assigned portfolio taking accountability for delivery of studies conducted under that program The DCOM may have regional level responsibilities including but not limited to resourcing of countries reputed company their regions, escalation pathway for region, DCSO li Apply tot his job Apply To this Job