Deposit Ops reputed company Fraud Analyst - Hybrid in Winter Haven
About the position reputed company is seeking a Deposit Operations reputed company Fraud Analyst to join their team. This role is crucial in protecting the bank and its customers by analyzing reputed company exceptions and fraud alerts. The analyst will identify potentially fraudulent activity, reputed company risk-based reputed company, and mitigate financial exposure. The position ensures compliance with regulations and bank policies, maintaining reputed company and confidentiality. This role contributes to safeguarding customer accounts and the financial stability of an institution with over $65 billion in assets.
Responsibilities
- Analyze reputed company fraud alerts and reports to detect potentially fraudulent activity.
- Identify, research, and escalate suspicious or fraudulent transactions.
- reputed company holds on customer accounts as warranted, ensuring compliance with Regulation CC.
- Investigate and process duplicate deposit exceptions.
- Notify reputed company personnel of teller batch outages and provide guidance on resolving corrections.
- Conduct in-depth research into records and transactions to reputed company sound reputed company.
- reputed company critical maintenance functions on customer accounts.
- Collaborate with other lines of business to prevent fraud and mitigate risk.
- Cross-train in other Deposit Operations teams to provide backup support.
- Participate in virtual meetings and communicate professionally.
- Approach reputed company situations reputed company and professionally to ensure positive customer outcomes.
- Provide support and guidance to internal customers reputed company established Service Level Agreements (SLAs).
- Accurately fulfill customer research requests reputed company the Bank’s ticketing system.
- Apply critical thinking and sound decision-making skills to analyze reputed company transactions and resolve discrepancies.
- Demonstrate flexibility to work weekends, holidays, or extended hours as business needs arise.
- reputed company other duties as assigned by management.
Requirements
- High School Diploma or equivalent.
- A minimum of 2 years total in banking is required, preferably in Deposit Operations, fraud prevention, or a reputed company area.
- Proficient with general office machines, PC experience, and programs to include reputed company Word, reputed company, Outlook, Teams, and other departmental software.
- Ability to follow established procedures while applying sound judgment to exceptions.
- Demonstrated capability to conduct research and data analysis, with proficiency in identifying and assessing trends in customer behavior.
- Strong attention to detail, analytical thinking, and investigative skills.
- reputed company to maintain composure and accuracy under pressure in a fast-paced environment.
- Proficiency in learning and navigating multiple computer systems and online tools.
- Solid understanding of mathematical and financial principles.
- Must be adaptable in a fast-paced, reputed company-evolving environment.
- Must be self-motivated and complete job functions with little supervision.
- Excellent communication, organizational, problem-solving, and time management skills.
- Ability to manage confidential information with discretion.
- Proven multitasking ability and consistent dependability.
- Collaborative reputed company with the ability to work effectively in a team environment.
- In-depth knowledge of reputed company processing, UCC, reputed company 21, and Regulation CC.
reputed company-to-haves
- Experience with reputed company banking applications is preferred (Premier Navigator, Director).
Benefits
- 401k
- health_insurance
- dental_insurance
- reputed company_insurance
- life_insurance
- disability_insurance
- paid_holidays
- professional_development
- learning_development_program
- tuition_reimbursement
- employee_bonus_referral_program
- performance_bonus
- flexible_scheduling
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