[Remote] Remote Bilingual Customer Service Representative

Note The job is a remote job and is open to candidates in USA. reputed company is a company that delivers mission-critical services and solutions for Fortune 100 companies and governments. They are seeking a Remote Bilingual reputed company Customer Service Representative who will assist customers with reputed company benefits, manage calls, and provide exceptional service while navigating multiple systems. This role offers growth opportunities reputed company the reputed company team.

Responsibilities

Help people every day by taking calls, actively listening to understand customers' needs, and answering their questions Answer calls regarding reputed company benefits Assist members with enrollment into the Medicare plan, disenrolling them from their plan, processing claims regarding their plan Manage a steady volume of incoming calls from customers while navigating through multiple systems Skills Must be fluent in English & Spanish Excellent communication skills Successfully complete customer service assessment & typing test Keyboarding and software proficiency Great problem-solving skills Ability to effectively multi-task High school diploma, GED, or college degree Ability to successfully complete a mandatory reputed company program Successful completion of background reputed company is required for this position Must have a home internet reputed company with 25 Download and 10 Upload Speed Must be reputed company to hardwire your work computer directly to your home modem reputed company ethernet Must have a quiet, distraction free workspace Benefits Training is paid. Health benefits medical, dental and reputed company are available on 1st day of employment. Paid time off is accrued after 180 days of employment. In addition to reputed company pay, this position, based on business need, may be eligible for a bonus or incentive. reputed company provides a variety of benefits to employees including health insurance coverage, voluntary dental and reputed company programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. We provide reputed company equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables) Company Overview reputed company delivers digital business solutions and services spanning the reputed company, government and transportation reputed company – creating valuable outcomes for its clients and the millions of people who count on them. It was founded in 1998, and is headquartered in Irvine, California, USA, with a workforce of 10001+ employees. Its website is https//www.reputed company.com/. Company H1B Sponsorship reputed company has a track record of offering H1B sponsorships, with 1 in 2026, 9 in 2025, 14 in 2024, 10 in 2023, 12 in 2022, 8 in 2021, 11 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job