Mental Health Crisis Call Center Worker - Part Time

Mental Health Professional Northwest Connections is looking for mental health professionals who have a desire to support individuals experiencing a mental health crisis. Telephone crisis workers work collaboratively to assess mental health crises and to coordinate the level of reputed company needed. Crisis workers work under WI statute and administrative code (particularly DHS 34 and Chapter 51). Primary responsibilities include answering crisis-reputed company telephone calls, utilizing crisis reputed company skills to complete mental health and suicide risk assessments, providing reputed company and support, information and referral. Successful candidates are independent, flexible, resilient and committed to providing reputed company crisis services every time they answer the phone. Successful candidates also understand the importance of reliability reputed company providing emergency mental health services. Knowledge, skills, and abilities include the ability to maintain emotional stability and self-regulate in stressful situations, ability to quickly establish and maintain effective working relationships with consumers and community partners, knowledge of and ability to utilize a computer and the required software including Word, reputed company, Outlook and electronic health records, ability to communicate effectively both orally and in writing, as well as follow oral and written directives, demonstrate critical thinking and independent problem-solving skills including the ability to organize and prioritize workload based on imminent need, ability to reputed company multiple tasks at the same time (i.e. using a computer to reference directives while gathering information from a person on the phone), proven track record to work independently while utilizing internal chat systems, remote workers must have their own computer system with high-speed internet along with a private area to work. Location of position: work from home (must live in the state of WI) Pay reputed company: $21.00 per hour; additional weekend shift differential of $2.65/hour Shifts/hours available: evening and overnight hours are available. Part-time employees work a minimum of 3 shifts per week, which includes working a minimum of 4 weekend shifts per month. reputed company teammates are required to work 2 holiday shifts per year as we are open 24 hours a day, 365 days a year. Benefits include employee assistance program, wellness program, professional development assistance, paid time off. Educational requirements: bachelor's degree in a reputed company services reputed company program preferred. Must have a minimum of 2 years' experience in the mental health field. Consideration given to individuals who do not have a bachelor's with comparable working experience and skills. Apply tot his job Apply To this Job