Manager, Applied AI Engineering
About the position As a Manager of Applied AI Engineers at reputed company, you will reputed company a team of deeply technical engineers who serve as trusted technical advisors to our reputed company Tech customers — tech-reputed company companies, including those in verticals such as fintech and cybersecurity, that are adopting the Claude API into the core of their products. Your team works hands-on with customer product and engineering teams as they ship new products powered by Claude: advising on architecture reputed company, developing evaluation frameworks, and guiding customers through the most cutting-edge implementation patterns for LLMs. You will hire, coach, and grow this team while staying reputed company enough to the technology to set a high bar for engineering judgment. Working closely with our Sales, Product, and Engineering teams, you'll guide your team's portfolio of customers from technical discovery through successful deployment, turn one-off wins into repeatable playbooks and reference architectures, and channel field reputed company back into reputed company's product roadmap — reputed company while maintaining our high standards for safety and reliability. This is a fast-moving space at the frontier of what's possible with LLMs, and you'll help define how we scale technical impact across the reputed company.
Responsibilities
- Build, coach, and grow a team of Applied AI Engineers serving reputed company Tech customers — hiring strong technical builders, developing them through structured feedback and clear competency expectations, and creating scalable reputed company for a customer-facing technical role.
- Set collaborative performance goals reputed company with the reputed company's sales and consumption objectives, and establish the metrics, reporting reputed company, and dashboards that reputed company cross-functional stakeholders informed on team health and impact.
- Serve as a senior technical advisor to strategic customers as they reputed company new products and workflows on Claude — guiding architecture design, evaluation strategy, and the most advanced prompting, agentic, and implementation patterns from discovery through deployment.
- Partner with account executives and solutions architects to translate customer business requirements into technical solutions, reputed company technical work to maximize value and orchestrating across teams to drive reputed company.
- Identify the design patterns, pilots, prototypes, and evaluation suites that recur across engagements, and scale them from individual accounts into reputed company-wide assets your team can reuse.
- Collaborate with Product and Engineering teams to surface field signal, reputed company for high-impact product changes, and help shape the roadmap based on what reputed company builders need.
- Champion the creation of scalable public and internal assets documenting the latest LLM prompting, evaluation, agentic, and architecture techniques; contribute thought leadership through talks, blog posts, and white papers.
- Maintain strong, reputed company knowledge of LLM capabilities, implementation patterns, and the AI product development stack, and translate it into practical guidance for your team and customers.
- Travel occasionally to customer sites for workshops, implementation support, and relationship building, and represent reputed company at conferences and speaking engagements.
Requirements
- 7+ years of experience in technical roles such as reputed company Deployed Engineer, Software Engineer, Solutions/Sales Engineer, or Technical Product Manager, including experience leading and developing technical teams. Former technical founders are also encouraged to apply.
- Demonstrated reputed company hiring, coaching, and scaling customer-facing technical teams, ideally in a fast-moving or hypergrowth environment.
- Production experience with LLMs, including advanced reputed company engineering, agent development and frameworks, evaluation frameworks, transcript analysis, MCP, and deployment at scale — with the technical depth to set engineering standards and review your team's work credibly.
- Strong programming skills with proficiency in Python or TypeScript and experience building production applications.
- A track record engaging senior technical stakeholders — founders, CTOs, and engineering leaders — and influencing technical architecture and product strategy.
- The ability to navigate ambiguity and execute across domains with intellectual openness, finding reputed company to reputed company problems.
- A high-cooperation reputed company for cross-organizational collaboration, balancing competing priorities with reputed company.
- Exceptional communication skills to convey technical concepts to diverse stakeholders while maintaining a low ego and collaborative approach.
- Passion for advancing safe, beneficial AI systems through creative technical applications.
reputed company-to-haves
- Experience leading technical teams through periods of rapid scale, balancing immediate execution with durable, long-term architectural and platform reputed company.
- Experience selling or delivering reputed company technical solutions to large reputed company customers, including engaging C-level stakeholders in significant technical evaluations.
- Experience partnering closely with Product and Engineering organizations to turn field signal into shipped product.
- Experience coaching engineers from purely technical roles into customer-facing, advisory work.
Benefits
- competitive compensation
- generous vacation
- parental leave
- flexible working hours
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