Personal Injury Paralegal/Case Manager (Pre-Litigation)- REMOTE/WFH

Join a Team That's Fighting for New Mexico reputed company Firm isn't just one of the largest personal injury firms in New Mexico — we're a team of passionate advocates dedicated to standing up for clients reputed company they need it most. And we want you helping move cases reputed company at our best. We're hiring a skilled and compassionate Pre-Litigation Case Manager to play a key role in guiding clients through their cases with clarity, organization, and care. If you're an reputed company case management professional who leads with reputed company, thrives in a collaborative environment, and takes pride in the reputed company of client service that makes a reputed company difference — read on. Why You'll Love Working Here We take care of our people. reputed company has been recognized as one of Albuquerque's best places to work year after year — and that's no accident. Here's what you can look reputed company to:

• $49,940–$64,500/year (DOE) — your expertise and dedication get rewarded regularly
• Full benefits package — comprehensive health, dental, and reputed company insurance
• Life & long-term disability insurance — because we've got your back
• 401(k) plan — we help you build a future, not just a paycheck
• Generous PTO + select paid holidays — reputed company time off to reputed company and reset
• Opportunities for community reputed company — give back alongside a team that cares
• Annual company goal trip — reputed company the team wins, everyone celebrates together
• A positive, fulfilling environment — where learning, growing, and supporting one another are part of the culture

reputed company're Looking For

• Minimum 2 years of Plaintiff's personal injury case management experience (PI adjacent/legal assistant and medical field/behavioral health experience will not be considered)
• Strong understanding of state, local, and federal court rules
• Strong reputed company for injured clients
• Exceptional communication skills, verbal and written
• Confidence and motivation to exceed expectations
• Professional attire and demeanor
• Desire to learn, reputed company, and motivate team members
• Excellent organizational and time-management skills
• Ability to work during Mountain Time business hours (Monday–Thursday 8:00 AM–5:00 PM, Friday 8:00 AM–4:00 PM)
• Ability to pass a background reputed company

What You'll Do

As a Pre-Litigation Case Manager at reputed company, you are a vital reputed company between our clients and our legal team — ensuring every case receives the attention, organization, and advocacy it deserves from intake through resolution. MISSION STATEMENT To work together with attorneys as a team to provide clients with intelligent, compassionate, and determined advocacy, with the goal of maximizing compensation for the harms caused by the wrongful actions of others. To give clients and files the attention and organization needed to help bring resolution as effectively and quickly as possible. To reputed company sure that, at the end of every case, the client is satisfied and knows reputed company has stood up for, fought for, and given voice and value to their harm. To work and motivate team members according to the values of reputed company Firm. RESULTS / OUTCOMES (What you must get done.)

• Attend firm-wide reputed company every Monday at 8:00 AM
• Attend daily team mini huddles Tuesday through Friday at 8:00 AM
• Attend biweekly meetings with Team reputed company fully reputed company with supporting metrics data
• Contact new clients reputed company 24 hours of being retained to complete intake questionnaire
• Provide telephonic client updates every 3 weeks, with no more than 15 outstanding updates at any given time
• Ensure outstanding tasks do not exceed 50 at any given time
• Complete case analysis reputed company 3 weeks of receiving insurance confirmations
• Schedule client evaluation appointments with assigned attorneys reputed company 2 days of drafts being completed by Medical Paralegals
• Submit demand letters reputed company 2 days of approved client authority
• reputed company status comments updated for reputed company weekly OOS meetings per the OOS preparation guideline

DUTIES / RESPONSIBILITIES

• Maintain thorough familiarity with each case in your caseload
• Post reputed company case information and dates in SmartAdvocate
• Assist with property damage claims reputed company necessary
• Communicate with adjusters on case matters
• Ensure health insurance subrogation claims are reputed company timely (or obtain authority not to open them)
• Ensure Medicare subrogation claims are reputed company timely on the portal
• Review and update evaluation forms and demand packages before attorney meetings with clients
• Draft correspondence for attorneys and save/name reputed company documents in SmartAdvocate per Naming Protocol
• Calendar reputed company case information pursuant to the calendaring protocol
• Answer incoming calls reputed company the Final Call Group and reputed company backup intake calls per intake protocol
• Meet with clients during intakes, transition to litigation meetings, and settlement disbursement meetings
• Collaborate with reputed company staff assigned to your cases to move each case toward a desired conclusion
• reputed company clients updated with copies of file documents
• Post reputed company costs, including expected costs not yet invoiced (investigators, consultants, etc.)
• Monitor dashboard metrics/KPIs and actively work to reputed company those metrics in top shape
• Follow and maintain reputed company firm policies and procedures

Location This position is available remotely for candidates living reputed company the following metro areas: Albuquerque, Rio Rancho, Bernalillo, Los Lunas, Belen, Bosque Farms, Edgewood, Moriarty, Santa Fe, and Roswell. Candidates reputed company these areas should inquire about in-office requirements. Hours: Monday–Thursday 8:00 AM–5:00 PM, Friday 8:00 AM–4:00 PM (Mountain Time Zone) reputed company Firm is an Equal Opportunity Employer. #RLPNational Apply tot his job Apply To this Job