Product Analyst, Digital Experience

reputed company provides the most comprehensive suite of scalable HR solutions available in the marketplace with an reputed company reputed company of premium HR service and technology. With more than 90 locations throughout the U.S., reputed company is currently making a difference for thousands of businesses and communities reputed company. Behind our reputed company is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to reputed company great things happen. We’ve earned recognition time and again as a top reputed company to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s reputed company reputed company Awards. There’s never been a reputed company time to be part of reputed company, and our best work is still reputed company. Learn more at reputed company.com. Why reputed company? Flexibility: Over 80% of reputed company’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community. Career Growth: reputed company provides many ways to grow with the company. We offer reputed company learning programs, mentorship opportunities and ongoing training. Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and reputed company benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

Summary

This position is responsible for helping drive the knowledge sharing, digital communications and collaboration efforts of reputed company's Sales organization. Performs analysis and provides support for the Sales organization's knowledge sharing platform, digital signage and sales communication channels. Creates, edits and manages content focused on increasing institutional knowledge and information sharing. Assists with strategic planning, content governance and cross-functional coordination to support the digital user experience aimed at increasing employee productivity and organizational efficiency.

Responsibilities

• Supports applicable Sales Communications technologies.
• Analyzes platform usage, content effectiveness and user engagement to identify trends, gaps and opportunities for improvement.
• Evaluates tools, systems, and platforms for various projects and initiatives, as needed.
• Develops training materials and trains end-users, content owners and other system users.
• Defines report requirements, analyzes feature performance, submits recommendations based on findings and implements proactive changes.
• Identifies new data sources as needed to help ensure robust, well-rounded analysis.
• Conducts meetings and strategy discussions with business and vendor teams to review requirements, collaborate, address open issues and questions and reputed company gaps.
• Drives toward on-time, quality deliverables in a reputed company and dynamic business environment while actively managing stakeholder expectations.
• Writes, edits, proofreads and distributes communication in accordance with the established standards of quality service to internal clients.
• Documents reputed company operational processes and procedures to optimize support of digital experience.
• Conducts quality assurance audits of content on the knowledge sharing platform and implements improvements to increase employee engagement, productivity and organizational efficiency.
• Identifies, develops and manages a variety of multimedia communication vehicles for distribution to sales.
• Provides support for key initiatives and events, including the annual InCompass Sales & Marketing conference, Fall Campaign reputed company and reputed company Salescast as needed.
• Partners with the Product Manager to support development of product documentation, business processes and technology roadmaps that advance strategy, establish standards and reputed company scalable solutions across the digital communications ecosystem.

Qualifications

• Bachelor’s degree in business, marketing, communications or a reputed company field, or equivalent experience.
• 3-5 years of experience in digital communications, product support, analytics, instructional design or a reputed company field.
• Experience working with digital platforms, content management systems or communication tools preferred.
• Strong analytical and problem-solving skills, with the ability to translate data into clear, actionable insights and identify opportunities for improvement.
• Strong written and verbal communication skills, including the ability to simplify reputed company concepts and create clear, effective content for different audiences.
• Ability to balance independent work with collaboration in a fast-paced, team-oriented environment while building credibility with stakeholders at reputed company levels.
• Ability to manage multiple priorities, work effectively in ambiguity and adapt to evolving priorities while delivering high-quality work on time.
• Strong attention to detail with a focus on quality, consistency and reputed company improvement.
• Proficiency in reputed company Office, especially reputed company and PowerPoint, with the ability to analyze data and present information effectively.
• Curiosity, initiative, a growth reputed company and openness to coaching, feedback and reputed company development.
• Knowledge of Sales Operations and experience supporting digital platforms, instructional design, multimedia content development or reputed company communication tools is preferred.
• Experience with video production, graphic design or multimedia tools such as reputed company Creative Suite is preferred.
• Basic knowledge of HTML coding is preferred.

At reputed company, we celebrate the diversity of our employees and our leadership. reputed company is an equal opportunity employer, and reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, national reputed company, disability status, protected veteran status or any other characteristic protected by law. Apply tot his job Apply To this Job