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Criminal Justice Liaison

Remote, USA Full-time Posted 2026-06-27

About the position The Criminal Justice Liaison (CJL) plays a key role in developing and implementing processes for the early identification of individuals with mental health concerns within the criminal justice system. This case management position is dedicated to supporting justice-involved populations, with a primary focus on reducing recidivism through targeted interventions and support services while incarcerated and in the community.

Responsibilities

  • Works with judicial systems and public safety officials to provide debriefing and collaboration as needed.
  • Meets or exceeds the productivity expectations of client contact hours set for position.
  • Assists with accessing information and resources, administering questionnaires, providing care coordination, and community re-entry support to individuals in a correctional setting.
  • Develops and provides oversight of local Stepping Up initiatives.
  • Provides and coordinates necessary referrals and delivery of services among community agencies, employment contacts, and within the organization to ensure that client is receiving necessary services.
  • Researches, collects, analyzes, and prepares data.
  • Provides outreach and education to the community and local organizations about programs and services available.
  • Maintains accurate and complete records of all client services, as defined by state licensing agencies, funding agencies, and CrossWinds standards and requirements. Submits daily appointment sheets, progress notes, treatment plans, timesheets, and all work-related paperwork in a timely manner and in acceptable format as determined by agency requirements.
  • Develops knowledge of community resources and how to access these services for the benefit of clients.
  • Establishes and maintains a positive working relationship and professional demeanor with clients, external community partners, CrossWinds staff members, and visitors.
  • Attends professional workshops and seminars in order to maintain and improve professional skills and meet licensure/certification requirements.

Requirements

  • Associate’s degree plus two years’ experience in the health and human services field OR four years’ experience in the health and human services field is required.
  • Must complete Case Management Training and provide certificate within 6 months of hire.
  • Computer experience in Microsoft Office programs and basic computer fluency.
  • Ability to work with persons with severe and persistent mental illness; ability to work independently and as a member of a therapeutic team; possess demonstrated interpersonal skills and ability to react effectively in a variety of human service situations.

Nice-to-haves

  • Bachelor’s degree in psychology, social work, or counseling is preferred.

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