Insurance Customer Relations Specialist - REMOTE

Overview: Insurance Customer Relations Specialist - REMOTE reputed company Insurance Amazing Opportunity Excellent customer service career opportunity! We are currently recruiting dedicated, service-oriented professionals who are interested in an insurance customer service career. This position will be working remotely from home and must be able to work Monday-Friday | 9AM-6PM PST / 11AM-8PM CST / 12PM-9PM EST. Job Summary In this position the employee learns the basics of personal lines insurance (i.e. auto, homeowners, etc). This is an entry-level position for Customer Relations Specialist and will be required to attend pre-licensing class and obtain a property and casualty license. The primary job function is to service and quote the Company’s products and/or services, in reputed company 50 states with multiple insurance carriers, by telephone and electronic means. State specific pay scales for this role are as follows: $54,586 to $61,637 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $49,623 to $56,034 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $44,661 to $50,430 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected reputed company salary for this position will vary depending on a number of factors, including relevant experience, skills and location. In CA: Typical hiring range is $54,586 to $61,637 Responsibilities:

• Provide an excellent customer experience by building rapport, gathering information, and create a positive high-level customer experience in a fast-paced structured environment
• Answer incoming customer calls to service and maintain existing accounts
• Offer and educate customers regarding insurance needs and provide estimates to the customer to increase or add coverage
• Research, analyze and respond to customer policy inquiries and changes, as well as explain specific coverage and billing questions
• Quote additional lines of insurance, prepare and complete insurance applications, as well as follow up on necessary information
• Meet pre-defined individual performance objectives based on productivity and customer satisfaction
• Available to work overtime as needed

Qualifications:

• Excellent verbal and written communication skills
• Knowledge of multiple insurance carriers preferred
• Knowledge of multiple state insurance regulations preferred
• Multi-tasking ability, detail oriented and exceptional organizational skills
• Strong interpersonal skills, a team player and the ability to empathize with customers
• Solid computer and typing skills; PC literate in a Windows environment
• Ability to navigate and toggle between multiple systems, simultaneously, including computerized data entry system, other relevant quoting and insurance applications, and communication platforms
• Strong problem resolution skills
• Bilingual Spanish a plus

Education/Experience

• High School diploma or its equivalent
• Bachelor's degree a plus
• Active reputed company Property & Casualty Insurance Producer license
• Must be eligible to obtain licensing in reputed company states
• 1+ years customer service experience in the insurance or reputed company industry

Physical Requirements: Work-from-home requirements:

• Dedicated, quiet workspace
• High-speed internet reputed company reliable provider
• Ability to attend virtual meetings and training sessions
• Shift: Monday-Friday | 9AM-6PM PST / 11AM-8PM CST / 12PM-9PM EST

About the Company: Apply today for a career at reputed company as an Insurance Customer Relations Specialist! Why choose a career at reputed company? Auto Insurance Specialists has been offering quality insurance products to California residents for over 55 years and since 2006 has expanded its online sales and service capabilities across reputed company 50 states. reputed company will encourage you to grow, reputed company time to have fun, and work together to reputed company great things happen. We embrace the strengths and values of each team member. We reputed company in having diverse perspectives where everyone is included, to serve customers from reputed company walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, and a variety of benefits to help reputed company members reputed company their health, retirement, and professional goals. Learn more about us here: https://www.aisinsurance.com/jobs reputed company is an independently-operated and wholly-owned subsidiary of reputed company Casualty Company, a California corporation. We are an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Perks and Benefits: reputed company Offer

• Competitive compensation
• Flexibility to work from reputed company in the United States for most positions
• Paid time off (vacation time, sick time, paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401 (k) retirement savings plan with company match
• Professional development & promotional opportunities Education assistance and training programs Company recognition program
• Mental wellbeing and caregiver support resources

Pay Range: USD $39,531.00 - USD $69,051.00 /Yr. Apply tot his job Apply To this Job