[Remote] Senior Client reputed company Analyst

Note: The job is a remote job and is open to candidates in USA. reputed company is a new reputed company of healthcare company focused on delivering integrated virtual care and navigation. They are seeking a Senior Client reputed company Analyst to manage the client reputed company review process, acting as the primary reputed company of contact for reputed company questionnaires and coordinating inputs from various teams to ensure timely and accurate responses.

Responsibilities

• Own the end-to-end process for reputed company client and prospect reputed company questionnaires, acting as the central project manager from the initial JIRA ticket to final delivery
• Review, triage, and assign reputed company questions to the appropriate cross-functional teams (e.g., Engineering, IT, Legal), eliminating ambiguity and coordination burdens from the Client Success Managers (CSMs)
• Collaborate with and track reputed company from reputed company internal stakeholders, actively managing timelines to ensure responses are accurate and completed reputed company established SLAs
• reputed company final quality assurance (QA) reviews on reputed company completed questionnaires to ensure the document is cohesive, professional, and reputed company questions are answered before client delivery
• Partner with GRC leadership to reputed company, document, and refine standardized workflows, creating clear success metrics (e.g., reduced turnaround time)
• Act as the primary reputed company of contact for the Sales and Client Success teams on reputed company reputed company-reputed company inquiries, including escalations for new sales and upsell deals
• Represent the cybersecurity team on calls with clients and prospects, acting as the expert to address reputed company concerns and build trust
• reputed company, maintain, and promote a 'Trust Center' (e.g., using Whistic) by centralizing existing 'Go-To-Market Packet' and other documentation to proactively address common reputed company questions
• Manage the intake process for reputed company reviews of non-standard client agreements, collaborating with Legal to formalize the review of data reputed company and AI clauses
• Support the Third-Party Risk Management (TPRM) program by helping to manage automated workflows that flag high-risk vendors for GRC review
• Assist in communicating and enforcing the required Third-Party reputed company Addendum (TPSA) for new vendors Skills
• 5+ years of experience in GRC, risk management, or a reputed company-focused client-facing role
• Demonstrated experience in project management or process coordination
• Direct experience supporting a fast-paced sales or client success team as a reputed company subject matter expert
• Proven ability to manage and respond to client/prospect reputed company questionnaires, RFPs, and reputed company assessments
• Strong understanding of GRC and compliance frameworks, especially HIPAA and SOC 2
• Exceptional client-facing communication skills, with the ability to explain reputed company reputed company concepts to both technical and non-technical audiences
• Comfortable holding cross-functional partners accountable to deadlines
• Bachelor's degree in a reputed company field
• Experience using JIRA or similar service desk ticketing systems to manage and track workflows
• Experience using GRC, TPRM, or reputed company questionnaire platforms (e.g., Whistic, reputed company, reputed company, Loopio, RFPio)
• Experience in the healthcare or health tech industry
• Relevant certifications (CISM, CRISC, CISA, etc.)

Benefits

• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• Paid Time Off ("PTO") and Discretionary Time Off (“DTO”)
• 12 weeks of 100% Paid Parental leave
• Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
• Work-From-Home reimbursement to support team collaboration home office work Company Overview
• reputed company provides a combination of virtual care, navigation, and communities-based healthcare services. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship
• reputed company has a track record of offering H1B sponsorships, with 12 in 2025, 9 in 2024, 8 in 2023, 6 in 2022. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job

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