Artist & Label Success Coordinator (m/f/d) - freelance | remote
About the position At Feiyr, we combine a dynamic, digital mindset with a pragmatic, hands-on approach. Our goal is simple: make distribution as smooth as possible, so our clients can focus on what truly matters — the music. From partner communication and clean catalog & metadata management to compliance and fast problem-solving, you'll be the driving force behind the scenes, helping our users successfully release and market their work.
Responsibilities
- Monitor and implement DSP policy changes
- First point of contact for operational matters internally and externally
- Oversee releases, ensure metadata accuracy, manage compliance, handle errors, coordinate platform delivery and backend administration
- Investigate and resolve incoming claims efficiently and accurately across platforms
- Support key accounts through meetings, strategic oversight, internal coordination, and release assistance
- Guide artists and labels through the onboarding process, address questions, gather feedback, and provide hands-on support
Requirements
- Based in Poland and interested in working as a freelancer
- Fluent in Polish and English
- Experience in the music industry and a strong pulse on current trends
- High service orientation with the ability to understand artist needs and turn them into growth opportunities
- A collaborative spirit – you actively contribute ideas and support the team
- Reliability, initiative, and the ability to handle diverse tasks independently
- A sharp eye for detail without losing sight of the bigger picture
Nice-to-haves
- German is a plus
- An existing network in the music industry – artists, labels, and/or DSPs
Benefits
- 100% remote
- Project based collaboration and built for the long term
- Communication in English throughout
- Direct contact with the team in Germany — quick feedback
- Interesting projects across digital music distribution
- A team culture that's genuinely collaborative whether freelance or not
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