[Remote] Social Media Manager - Charleston

Note: The job is a remote job and is open to candidates in USA. Mindgruve is a global digital agency focused on accelerating business growth through marketing and digital transformation. They are seeking a Social Media Manager who will manage content across various social media platforms, engage with communities, and track performance metrics to optimize client social programs.

Responsibilities

• Manage and execute content calendars across platforms including TikTok, Instagram, YouTube, LinkedIn, Facebook, Reddit, X, and Pinterest
• Track performance metrics on a monthly and quarterly basis, highlighting top-performing content and proactively flagging low-performing posts
• Utilize social measurement and scheduling tools at an intermediate level — including Sprinklr, Meta Business Manager, Sprout Social, and social listening platforms
• Understand how KPIs are calculated, what they mean, and what they measure; contribute to client reporting with performance insights and observations
• Identify trends from platforms and competitors by proactively following and tracking both; flag relevant opportunities to the Social Strategist or Senior Strategist
• Explore user comments, questions, and UGC for inspiration and audience insights; support community management across active brand accounts
• Demonstrate a deep understanding of brand followers and their communities, applying that knowledge to content recommendations
• Transform content ideas and briefs from Social Strategists into coherent outlines, copy, and platform-ready posts with minimal supervision
• Write captions and short-form copy that match a predefined tone of voice and platform best practices
• Ensure all published content meets accessibility standards (alt text, readable text overlays, sound-off design)
• Contribute ideas during brainstorming sessions based on industry trends, competitor activity, and community feedback
• Confidently communicate with creative and account teams to align on needs, flag blockers, and ensure timely delivery
• Flag posts that need updates due to platform changes and escalate issues appropriately

Skills

• Bachelor's degree in Marketing, Communications, or a relevant field
• 2–4 years of experience managing social media for brands, preferably in an agency setting
• Experience with social media scheduling and analytics tools (Sprinklr, Sprout, Hootsuite, or similar)
• Experience writing social copy and managing content calendars
• Familiarity with community management practices
• Basic understanding of social analytics and reporting
• Solid understanding of TikTok, Instagram, YouTube, LinkedIn, Facebook, Reddit, X, and Pinterest
• Strong written communication skills with the ability to adapt tone and voice across brands
• Highly organized with excellent time management skills and the ability to manage multiple accounts
• Proactive communicator — flags delays, asks clarifying questions, and anticipates next steps
• Ability to receive and apply feedback quickly
• Collaborative team player who works well with strategists, designers, and content creators
• Curiosity and enthusiasm for social media culture, trends, and platform innovation
• Experience with short-form video content and platform-native tools is a plus
• Bonus points if you're bilingual in Spanish and/or Portuguese

Benefits

• Competitive benefits package including medical insurance, dental insurance, and vision insurance
• A flexible spending account
• Voluntary life and accident plans
• A 401(k) retirement plan with matching

Company Overview