[Remote] Sr. Business Systems Analyst - Professional Services (Remote)
Note: The job is a remote job and is open to candidates in USA. CrowdStrike is a global leader in cybersecurity focused on stopping breaches through advanced AI-native platforms. They are seeking a Sr. Business Systems Analyst to align technology solutions with business needs, manage FinancialForce and Salesforce systems, and implement business applications to support Professional Services teams.
Responsibilities
- Partner with business stakeholders to maintain a prioritized strategic roadmap, and coordinate and execute Salesforce.com and Professional Services Automation (PSA) / FinancialForce projects and enhancements
- Provide strong analytical, problem solving, technical, and project management skills to effectively collect requirements, evaluate options, and design and deliver quality solutions
- Own functional tasks and deliverables, including: SOX reporting, process definition, requirements gathering and backlog management, vendor selection, fit/gap analysis, functional design, testing, training, reporting, support, and continuous improvement of business applications
- Create and maintain project, application and architectural design, and process documents
- Work to drive adoption and alignment across the company’s business processes and systems
- Ensure the consistency and quality of data across the company
- Use and recommend best practices while delivering scalable high quality solutions
Skills
- Bachelor's degree (technical degree preferred)
- 7+ years of experience implementing, configuring and administering SaaS business systems for a software company, with at least 3 years of Salesforce and FinancialForce (or related) experience
- Detail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skills
- Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership
- Proven ability to work creatively and analytically in a problem-solving scenario
- Strong knowledge and understanding of the Salesforce.com platform, eco-system and best-practices
- Salesforce.com certification (Administrator, Advanced Administrator) and FinancialForce/Certinia certifications preferred
- Experience with PSA concepts including resource management, project billing, and revenue recognition preferred
- Passion for creating a frictionless end user experience
Benefits
- Eligibility for bonuses
- Equity grants
- A comprehensive benefits package that includes health insurance
- 401k
- Paid time off
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
Company Overview