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Remote Answering Service telephone operator/dis...

Remote, USA Full-time Posted 2026-06-26

Remote Answering Service Dispatcher – Afternoons EST Job Type Full-Time and Part-Time Location Remote (Work From Home) Available Shifts We are hiring 3 operators for the following shifts Afternoon / Evening Shift

  • Between 400 PM – 1200 AM (EST)
  • 7 days per week availability
  • Full-time or part-time Applicants must be able to work consistent, scheduled shifts. Pay
  • $13.50 per hour during training
  • $14.00 per hour after training
  • Paid weekly (cash)

Job Description

We are a family-owned professional answering service seeking reliable and experienced answering service dispatchers/operators. This is a remote, work-from-home position handling inbound calls, message taking, and dispatching on-call personnel. Prior answering service or dispatch experience is strongly preferred, but not required for the right candidate.

Responsibilities

  • Answer incoming calls professionally and courteously
  • Follow detailed, client-specific scripts and instructions
  • Dispatch on-call personnel when required
  • Accurately document and relay messages
  • Identify emergency vs. non-emergency calls
  • Maintain confidentiality and professionalism Requirements
  • Prior answering service, dispatch, or call center experience preferred
  • Strong, reliable high-speed internet connection (required)
  • Good computer skills and comfort using multiple systems at once
  • Ability to type accurately and navigate software efficiently
  • Strong phone etiquette and communication skills
  • Ability to multitask and remain calm under pressure
  • Quiet, private work-from-home environment
  • Dependable attendance and punctuality
  • Comfortable working independently Experience with TeleScan or similar answering service systems is a plus.

How to Apply

Please include

  • A brief summary of your relevant experience
  • Your availability Qualified applicants will be contacted. Job Types Full-time, Part-time Pay From $13.50 per hour Benefits
  • Flexible schedule
  • Paid time off Application Question(s)
  • Are you comfortable with pay starting at $13.50/hour during training, increasing to $14.00/hour, paid weekly (cash)? (Please answer Yes or No)
  • Are you looking for Full or part time, and what is your availability in Eastern Standard Time?
  • Do you have strong, reliable high-speed internet suitable for remote work & have remote work experience and what did you do?
  • Do you have your own work station (what type of computer lap top or desk top) or will you need equipment? Do you have a computer to begin training ?
  • Are you able to commit to consistent scheduled shifts ? Work Location Remote Apply To This Job Apply To This Job Apply tot his job Apply To this Job

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