Director - Property Management Products

MRI Software is seeking a Director, Product Management - Sales, Leasing, Assurance & Marketing (Property Management Products). Role Summary:

• You will lead a portfolio of SaaS products across Sales, Leasing, Assurance and Marketing. You will own strategy, roadmap, execution, and outcomes.
• You will manage a team of Product Managers. You will set the standard for how product works across the portfolio.
• You will lead and represent the North American arm of the team, and will be heavily involved with global peers and products.
• You will partner closely with Engineering, Design, Data, GTM, and Customer teams. You will also work directly with global executives, with regular interaction across North America leadership in particular.
• You will modernise products. This includes platform thinking, API-first design, and embedding AI across workflows.
• You are accountable for turning fragmented products into a connected platform experience that drives measurable customer and commercial outcomes.

What You Will Own: Product Strategy and Portfolio Leadership

• Define and drive a clear portfolio strategy aligned to global team direction and strategy
• Translate company goals into product strategy, roadmap, and measurable outcomes
• Lead portfolio rationalization, lifecycle management, and investment decisions
• Drive platform alignment across products. Reduce duplication. Increase reuse

AI-Enabled Product Transformation

• Identify and implement AI use cases that improve customer workflows and internal efficiency
• Embed AI into core product experiences. Not as bolt-on features - as workflows
• Leverage LLMs, automation, and data pipelines to modernize legacy capabilities
• Partner with engineering to adopt AI-assisted development practices

Execution and Delivery

• Ensure high-quality roadmap execution across multiple teams and regions
• Drive outcome-based planning. Focus on impact, not output
• Establish consistent product practices across teams
• Remove blockers. Drive accountability

Customer and Market Leadership

• Maintain deep understanding of customers, competitors, and market dynamics
• Lead discovery practices that generate actionable insight
• Ensure products solve real problems and deliver measurable value

Commercial Alignment

• Partner with Sales, Marketing, and Customer Success on GTM execution
• Support pricing, packaging, and positioning decisions
• Ensure product strategy aligns with revenue and growth targets

Stakeholder Leadership

• Operate effectively with senior executives across regions
• Communicate clearly. Drive alignment across conflicting priorities
• Represent the portfolio in executive forums

Team Leadership

• Build and lead a high-performing team of Product Managers
• Coach for strong product thinking and execution discipline
• Set clear expectations and accountability

What Good Looks Like

• Clear portfolio strategy understood across regions
• Roadmaps tied to measurable outcomes
• AI embedded in real customer workflows
• Faster delivery with higher quality
• Reduced product fragmentation
• Strong alignment with North America leadership
• Product Managers operating at a consistently high standard

Experience and Skills: Leadership

• 10+ years in Product Management, including leadership of Product Managers
• Experience owning multi-product SaaS portfolios
• Proven ability to operate at executive level
• Modern SaaS Product Management
• Strong experience with platform models, APIs, and integrations
• Deep understanding of SaaS metrics. Adoption, retention, expansion
• Experience with outcome-driven roadmaps and product operating models

AI and Data

• Practical experience applying AI in products. LLMs, automation, or data-driven features
• Understanding of how to operationalize AI. Not just ideation
• Familiarity with modern AI tooling and workflows

Execution

• Strong track record of delivering complex products at scale
• Comfortable working across distributed teams and time zones ranging from USA to Australia, India, South Africa, United Kingdom and potentially more.
• Data-driven decision making

Communication

• Clear, direct communicator
• Able to influence senior stakeholders
• Comfortable managing tension and trade-offs

Domain

• Real estate experience helpful but not required
• Experience in complex, multi-product enterprise environments preferred

Profile

• You think in systems, not features
• You have a bias to action and outcomes
• You understand technology well enough to be involved in product architecture discussions
• You are able to simplify complexity
• You are comfortable with ambiguity and scale
• You raise the bar for everyone around you
• You motivate, challenge and get the best from your team

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