[Remote] HubSpot Administrator

Note: The job is a remote job and is open to candidates in USA. SimplePractice is a company dedicated to improving access to quality care for health and wellness clinicians through innovative software solutions. They are seeking a HubSpot Administrator to manage the HubSpot environment, ensuring effective workflows and data management to support the sales team and enhance operational efficiency.

Responsibilities

• Act as the primary admin for HubSpot Sales Hub, ensuring the platform is configured to support a high-volume inbound lead engine and a growing "Group Sales" motion
• Collaborate weekly with the LCM Team to ensure marketing-generated leads and product signals are accurately tracked through the HubSpot lifecycle
• Design and optimize automated sales sequences and internal notifications to improve lead response time and conversion
• Architect and build advanced lead scoring and lead routing logic to ensure the right reps are matched with the right leads at the right time
• Work together with Sales Ops to enable and build customized reporting that provides actionable insights into sales performance and pipeline health
• Lead the technical implementation and optimization of a new outbound sales motion and upsell strategies
• Build and maintain real-time dashboards for sales activity and pipeline health, providing the "feedback loop" that helps Marketing audit top-of-funnel performance
• Create and maintain documentation for CRM processes to ensure 100% confidence in sales numbers and attribution metrics

Skills

• 5+ years of HubSpot Administration: Proven track record of managing HubSpot at scale, specifically within a B2B SaaS or PLG environment
• Outbound Motion Building: Demonstrated experience building and scaling outbound and upsell motions from the ground up
• Scoring & Routing Architect: Deep experience building and managing lead scoring models and complex lead routing architectures
• Platform Power User: Deep expertise in HubSpot custom objects, advanced workflows, and complex revenue reporting
• Cross-Functional Collaborator: Experience working with technical Martech and Sales Ops teams to translate data requirements into rep-facing CRM features and reports
• Enablement Mindset: You enjoy training sales teams and simplifying complex technical processes into easy-to-follow sales workflows
• Inbound Velocity Specialist: Experience managing high-volume lead flows and ensuring no lead is left behind due to technical friction

Benefits

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)
• Employees may also be eligible for an annual bonus or commission
• Some roles may also be eligible for overtime pay

Company Overview