[Remote] Sr. Solutions Consultant
Note: The job is a remote job and is open to candidates in USA. Fundraise Up is a global fundraising platform that simplifies the donation process for nonprofits. As a Sr. Solutions Consultant, you will act as a technical advisor, collaborating with various teams to tailor solutions for clients and ensure a smooth evaluation process of the platform.
Responsibilities
- Partner with account executives throughout the sales cycle as the primary presales resource, providing deep product expertise and solution guidance
- Conduct technical discovery sessions to understand client requirements, integration needs, and business objectives
- Design and present tailored product demonstrations and tailored solutions that address specific client pain points and use cases
- Respond to technical questions and objections, articulating complex concepts in clear, business-relevant language to both technical and non-technical audiences
- Develop solution architectures, data mapping, and integration plans with third-party platforms (e.g., Salesforce, HubSpot, Stripe, PayPal, Zapier)
- Support RFP/RFI responses, ensuring technical accuracy and compliance with standards such as PCI and GDPR
- Gather and relay client feedback to Solution Architecture and Product teams, contributing to product enhancements and roadmap decisions
- Stay current on fundraising technology trends, industry best practices, and competitor offerings
- Provide technical enablement and training to the Sales team, sharing insights and best practices
- Foster strong relationships with prospects and customers, ensuring technical satisfaction throughout the sales process
- At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate
Skills
- 5+ years in a solutions consulting, sales engineering, or technical consulting role within SaaS, fintech, or nonprofit technology sectors
- Familiarity with APIs, webhooks, data integration, data mapping, technical scoping, and cloud-based platforms
- Experience working with Enterprise customers with large ARR
- Demonstrated ability to translate customer requirements into compelling technical solutions and communicate value effectively
- Experience with CRM, payment, and marketing automation integrations (Salesforce, HubSpot, Stripe, PayPal, Zapier)
- Familiarity with compliance frameworks (GDPR, PCI DSS) and best practices for data security and privacy
- Excellent presentation, communication, and storytelling skills; able to engage both technical and executive stakeholders
- Analytical mindset with strong problem-solving, critical thinking, and adaptability skills
- Team-oriented with a collaborative approach to working with cross-functional teams
- Bachelor's degree
- Experience in the nonprofit sector or with fundraising technology is highly desirable
- Background in delivering technical workshops, training sessions, or product enablement
- Track record of supporting successful SaaS sales cycles in high-growth environments
- Experience with website conversion A/B testing
Benefits
- Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
- FSA and HSA Spending Account.
- 20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
- 401(k) plan with company match.
- 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
- Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
- Generous home office stipend to support your remote workspace.
- Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
- Charitable giving program and paid volunteer time off with registered non-profits.
Company Overview