[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. QuinStreet is a pioneer in powering decentralized online marketplaces that connect consumers with brands. The Account Manager for the agent platform is responsible for managing client relationships, driving performance, and ensuring long-term success, while collaborating cross-functionally to enhance the client experience.

Responsibilities

• Serve as the primary point of contact for assigned clients, managing relationships and communication
• In addition to managing existing accounts, you will be responsible for growing our agent network by signing up net new clients sourced from strategic partnerships, business development, and referrals
• Monitor and analyze performance metrics (volume, conversion, revenue) and provide actionable recommendations
• Lead client calls, QBRs, and strategy sessions
• Troubleshoot and resolve client issues, escalations, and integration challenges
• Partner cross-functionally with Media, Product, Sales, Biz Dev, and Project Management teams
• Identify and drive growth opportunities, including upsell and expansion
• Align internal teams on prioritization and execution of client needs
• Track and communicate revenue, forecasting, and performance trends
• Drive client success, retention, and long-term growth

Skills

• 2+ years of experience in Account Management, Client Success, or Sales (preferably in a tech-enabled or performance-driven environment)
• Strong understanding of performance metrics, revenue models, and optimization strategies
• Proven ability to manage multiple clients and priorities in a fast-paced environment
• Experience working cross-functionally with Sales, Product, and Operations teams
• Excellent communication and presentation skills (client-facing and executive-level)
• Strong problem-solving and strategic thinking skills with the ability to execute
• Comfortable navigating ambiguity and building processes from scratch
• Experience working as an insurance agent or with insurance agents
• Experience working with APIs, integrations, or technical products

Benefits

• Performance bonus or commission
• Equity in the form of restricted stock units
• Health care benefits
• Retirement benefits
• The amount of paid days off (paid sick leave, parental leave, paid time off, or vacation benefits)
• Any other tax-reportable benefits

Company Overview