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[Remote] Strategic Account Executive (West)

Remote, USA Full-time Posted 2026-06-16

Note: The job is a remote job and is open to candidates in USA. Medallia is a pioneer and market leader in Experience Management, offering an award-winning SaaS platform. They are seeking a Strategic Account Executive to drive sustainable revenue growth by connecting large organizations with their customer experience solutions, focusing on building strategic relationships and closing high-value deals.

Responsibilities

  • Research target accounts and develop prospecting campaigns
  • Dive deep into understanding their business and the potential for business alignment
  • Go high and wide within enterprise organizations to understand the full scope of opportunity
  • Lead the entire sales cycle from initial opportunity creation to finalizing opportunity outcomes. This includes prospecting campaigns, driving the discovery process at meetings with both prospects and clients, forecasting, selling with Value Framework, and ultimately closing the deal
  • Engage with the sales ecosystem and Medallia Partners in support of sales opportunities
  • Participate in internal team meetings to collaborate with supporting the ecosystem on opportunities, resolve customer issues, share best practices, and work with cross-functional teams

Skills

  • 5+ years of field sales experience at an Enterprise software/SaaS organization
  • A proven top performer in a quota-carrying sales role
  • Demonstrated experience creating opportunities within large strategic accounts; lengthy sales cycles
  • Successfully closed large deals at enterprise levels with strategic planning, focus, and drive
  • Demonstrated experience selling complex business applications/technology solutions at the C-Suite level
  • Demonstrated previous success in exceeding sales targets, building strong pipelines, and nurturing key accounts

Company Overview

  • Medallia provides SaaS platform focused on customer experience management. It is a sub-organization of Thoma Bravo. It was founded in 2001, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.medallia.com.
  • Company H1B Sponsorship

  • Medallia has a track record of offering H1B sponsorships, with 3 in 2026, 17 in 2025, 22 in 2024, 43 in 2023, 57 in 2022, 48 in 2021, 55 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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