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[Remote] Account Manager, Commercial Lines Small Business

Remote, USA Full-time Posted 2026-06-16

Note: The job is a remote job and is open to candidates in USA. Heffernan Insurance Brokers is looking for an experienced Account Manager to join its Small Business division. This full-time remote role will provide innovative strategies to develop and maintain clients' insurance needs.

Responsibilities

  • Account management and some marketing for assigned clients
  • Coordinate all aspects of renewal marketing process with client
  • Prepare account specifications, negotiate pricing and finalize policy conditions
  • Policies to be checked and transmitted in a timely manner
  • Help coordinate invoicing and preparing of certificates and evidence of insurance
  • Prepare account proposals for presentation
  • Explain and clarify coverage forms to clients
  • Manage account services, coordinate and direct the activities
  • Expand existing accounts by developing offering new lines of coverage
  • Thorough documentation is required on each account with proper E&O procedures strictly followed

Skills

  • High School graduate required
  • Minimum of 2 years working experience in an Account Management or related position
  • Active P&C insurance license is required
  • Adaptable, self-starter, with experienced decision making skills
  • Effective communication and collaboration skills, both written and oral
  • Problem solving, analytical, and marketing skills required
  • Must be organized and able to manage time effectively
  • Professional demeanor and behavior
  • Embody the Heffernan Habits as illustrated herein

Benefits

  • This role may also be eligible to participate in a discretionary annual incentive program.
  • Heffernan offers a comprehensive benefits package; more details on which can be found at https://www.heffins.com/about-us/careers.

Company Overview

  • Heffernan is an independent insurance brokerage firm offering financial services, business and financial insurance, and employee benefits. It was founded in 1988, and is headquartered in Walnut Creek, California, USA, with a workforce of 501-1000 employees. Its website is https://www.heffins.com.
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