[Remote] Learning Management System Administrator

Note: The job is a remote job and is open to candidates in USA. Learning Network is a growing, innovative, and customer-centric educational services company. They are seeking a Learning Management System Administrator for Agilix Buzz, responsible for the day-to-day administration of the LMS and acting as the strategic leader for the platform. This role involves ensuring seamless system functionality, user access, data accuracy, and integration with related platforms while providing technical troubleshooting and user support.

Responsibilities

• Serve all stakeholders with integrity, humility, and joy while consistently modeling the importance of both task competency and relationships
• Participate in Company events, activities, and meetings with a smile and an infectious, great attitude
• Administer and serve as the internal subject matter expert to improve system solutions for our learning management system (LMS), Agilix Buzz
• Lead large-scale LMS projects, including implementations, migrations, upgrades, or feature rollouts
• Regularly perform routine system administrator functions, including maintenance/updates, system backups, security, roles, profiles, domain permissions, and customizations
• Act as a thought partner for integrations with student information systems (SIS), content providers, and other third-party tools while assessing feasibility, documenting requirements, and managing implementation
• Create and distribute analytics, reports, and dashboards for user departments
• Collaborate with instructional designers, curriculum developers, and academic leaders to align system setup with instructional goals
• Configure templates, courses, gradebooks, categories, weighting, and work settings as needed
• Identify system problems, develop fixes, ensure complete quality assurance testing, and implement solutions
• Document and maintain process maps, data flows, and integration logic across the LMS and all connected platforms while ensuring institutional knowledge is captured, versioned, and accessible
• Troubleshoot and resolve user-reported issues in a timely manner, providing hands-on support to staff and ensuring minimal disruption to instruction and operations
• Serve as product liaison with other vendors and ensure continued systems operations through partner update lifecycles
• Collect and prioritize user feedback, address questions, document enhancement requests, and collaborate internally and externally to plan and implement system improvements aligned with organizational goals
• Document and train staff on system best practices and processes
• Recommend enhancements and configurations as the staff expert, and stay current on Agilix Buzz updates, features, and best practices
• Own the knowledge base for the LMS ecosystem, including user-facing documentation, training materials, and internal system guides; and
• All other duties as assigned

Skills

• Bachelor's degree in IT, Educational Technology, Computer Science, or related field, or equivalent combination of education and experience
• Minimum of two (2) years of experience administering Agilix Buzz Learning Management System; experience administering similar learning management systems may be considered in lieu of Agilix Buzz
• Excellent communication skills with the ability to train and support non-technical users
• Working knowledge of what constitutes personally identifiable information (PII) and how to prevent incidental or unauthorized disclosure
• Strong experience with Mac OS, Google Workspace, and Asana
• Private, distraction-free, professional remote work environment with high-speed internet
• Ability to pass required background checks
• Prior experience in a role as a Business Analyst or Systems Analyst

Benefits

• Medical, dental, and vision employee coverage for as little as $1 each per month
• Personal paid time off in addition to major holidays
• Short-term disability insurance, long-term disability insurance, life insurance, and AD&D insurance are all 100% paid by the employer
• 401(k) with employer contributing a dollar-for-dollar match of employee contributions up to 6% of employee earnings

Company Overview