Back to Jobs

[Remote] Manager, Corporate Accounts Onboarding

Remote, USA Full-time Posted 2026-06-16

Note: The job is a remote job and is open to candidates in USA. Grubhub is a leading U.S. ordering and delivery marketplace that connects people with the food they love. The Corporate Accounts team is seeking an Onboarding Manager who will lead a small team and work directly with high-value customers to drive platform adoption and manage the onboarding process.

Responsibilities

  • Own the reduction of "Time to First Order." Develop and refine program-specific success metrics (e.g., 80% activation by Day 21)
  • Manage a team of 2+ Onboarding Associates, providing performance coaching and career development
  • Partner with cross-functional teams to automate manual account-build processes and eliminate operational friction
  • Design and implement strategies to embed expansion goals into the onboarding phase, turning the first order moment into a growth engine that provides more value to customers
  • Curate and maintain an Onboarding Playbook, staying ahead of industry trends in B2B high-volume recurring revenue models

Skills

  • 8+ years of professional experience in B2B tech Onboarding or Implementation roles
  • Team Lead or People Leadership experience
  • Experience building from 0 to 1 without a proven playbook
  • Strong commercial acumen with the ability to recognize and unlock incremental client spend
  • Passion for talking with customers to resolve their problems
  • Passion to partner with Sales and cross-functional teams to optimize the client journey
  • You don't wait for instructions; you are a self-starter who proactively researches best practices and creative solutions to shave hours off the onboarding timeline
  • Comfort navigating high stress situations and experiencing de-escalating client complaints
  • Strong organizational skills and attention to detail
  • Requires technical competence and an aptitude for learning new systems
  • Proficiency with Salesforce, Churnzero, and Pendo is a plus

Benefits

  • Uncapped commission
  • Equity
  • 401K
  • Multiple medical, dental, and vision plans

Company Overview

  • Grubhub is an online platform that connects customers with local restaurants. It is a sub-organization of Wonder. It was founded in 2004, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://www.grubhub.com.
    • Apply To This Job
    Apply Now

    Similar Jobs

    [Remote] Account Director

    Remote, USA Full-time

    [Remote] Sr. Strategic Account Executive - US HOKA Sport & Outdoor

    Remote, USA Full-time

    [Remote] Inside Sales Moving Consultant

    Remote, USA Full-time

    [Remote] Sr Director, Financial Planning & Analysis (FP&A)

    Remote, USA Full-time

    [Remote] Director of Domestic Commercial Operations

    Remote, USA Full-time

    [Remote] Enterprise Account Executive

    Remote, USA Full-time

    [Remote] Lead Security Engineer

    Remote, USA Full-time

    [Remote] Head of Brand & Communications (Early‑Stage Social Media App) - $100–$140k base + equity

    Remote, USA Full-time

    [Remote] Technology Development Manager Site Operations

    Remote, USA Full-time

    [Remote] Marketing Operations Manager

    Remote, USA Full-time

    Remote Data Entry Specialist – Work From Home Position | Data Management & Quality Assurance Focus | arenaflex

    Remote, USA Full-time

    Unit4 Implementation Consultant – HR and Payroll

    Remote, USA Full-time

    Remote Data Entry Specialist – Accurate Product Information Management for arenaflex – Work‑From‑Home Opportunity

    Remote, USA Full-time

    Experienced Full Stack Data Entry Specialist – Remote Data Management and Support

    Remote, USA Full-time

    Business Intelligence Developer (Informatica & Azure Data Factory)

    Remote, USA Full-time

    Yelp Remote Content Moderation Jobs – User Operations – $28–$40/hr

    Remote, USA Full-time

    Quality Review and Audit Analyst - Cigna Healthcare - Remote

    Remote, USA Full-time

    Remote Data Entry Specialist – $27 /hr – Flexible Work‑From‑Home Position with arenaflex

    Remote, USA Full-time

    Experienced VoiceFlow Developer – Build Intelligent Voice and Chat Agents for Customer Experience

    Remote, USA Full-time

    Loan Officer - Sedalia, MO

    Remote, USA Full-time