[Remote] Lead Product Manager - Services Experience (Remote - United States)

Note: The job is a remote job and is open to candidates in USA. Yelp is a platform that connects consumers with local professionals in the home services market. As a Lead Product Manager, you will own the strategy and execution of enhancing user experiences and monetization efforts, particularly through the development of Yelp Assistant, an AI-powered conversational experience.

Responsibilities

• Own the upper-funnel user experience, identifying the information and interactions that move consumers from exploration toward submitting a project (request-a-quote)
• Define and execute a monetization strategy outside of Yelp Assistant, including features like shareable 'Request a Quote' links and enhanced project workspace capabilities
• Establish and communicate a 12–18 month product roadmap for your lane, aligning stakeholders across Engineering, Design, Ads, and Marketing
• Partner with design and analytics to analyze consumer journey data, identify high-leverage conversion opportunities, and run rapid experiments
• Contribute to Yelp Assistant feature development as needs emerge post-launch, including defining chat UX patterns, instrumentation, and evaluation frameworks
• Define success metrics (project submissions, funnel conversion rates, connected user need, revenue proxies) and build dashboards to track progress
• Collaborate cross-functionally with peer PMs, Engineering Managers, and commercial stakeholders to ensure monetization efforts complement the broader Yelp Assistant strategy

Skills

• A strong foundational knowledge of what it takes to succeed as a Product Manager, with demonstrated expertise in consumer journeys, conversion optimization, or marketplace dynamics
• Proven ability to analyze user funnels and translate insights into product changes that measurably move key metrics
• Strong appreciation for UX design and an ability to reason about how information presentation and interaction patterns drive user behavior
• Experience with or strong familiarity with LLM/chat product experiences, including conversational design, evaluation frameworks, or chat-based interfaces
• Track record of setting product vision and roadmap for 12+ months, and driving execution in partnership with engineering teams
• Comfortable operating across multiple surfaces (iOS, Android, Web) and working with experimentation platforms to validate hypotheses
• Excellent communication and stakeholder management skills; able to align cross-functional partners around a shared strategy
• A Bachelor's Degree or an equivalent work experience is required

Benefits

• You may also be offered a bonus, restricted stock units, and benefits.
• This opportunity has the option to be fully remote in all locations across the US.
• You can find more information about Yelp's five star benefits here!

Company Overview

Company H1B Sponsorship