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Business Development Representative

Remote, USA Full-time Posted 2026-06-15

PCMI is a fast-growing global SaaS company and a market leader in extended warranty and service contract administration. The Business Development Representative will act as a liaison between the Marketing and Sales teams, responsible for increasing sales by developing new relationships with prospective customers and presenting the company effectively.

Responsibilities

  • Determine lead eligibility from marketing campaigns as sales opportunities
  • Contact potential clients through cold calls and emails
  • Present our company to potential clients
  • Proactively seek new business opportunities in the market by developing and qualifying new leads
  • Set up meetings or calls between (prospective) clients and Business Development Executives
  • Stay up-to-date with new products/services and new pricing/payment plans
  • Build market position by locating, developing, defining, and closing business relationships
  • Identify and initiate contact with potential customers via follow-up calls and emails from researched leads, cold calls, web leads, assigned leads, and industry contacts
  • Learn PCMI’s PCRS platform to schedule and perform high-level product demonstrations with potential customers
  • Learn/understand PCMI’s position in the Auto F&I, Extended Warranty and Service Contract Industry
  • Demonstrate ability to research companies you’re having meetings with and properly log information to HubSpot (i.e. develop relationship roadmaps)
  • Screens potential business deals by analyzing market strategies, deal requirements, and financials
  • Assist the Market Research Representative and Sr Business Development Manager in looking for new ways to streamline the way we use HubSpot and make it more useful as a sales tool
  • Attend various conferences and industry trade shows events throughout the year to promote PCMI’s PCRS product

Skills

  • Bachelor's degree in Sales, Marketing, or related field or equivalent work experience
  • At least 1 year of prior business development experience
  • Experience using CRM platforms like HubSpot and LinkedIn for CRM/sales purposes
  • Ability to leverage AI-powered tools to automate routine tasks, analyze customer data, and generate actionable insights
  • Experience integrating AI solutions into existing workflows to enhance team productivity and customer engagement
  • Strong aptitude for evaluating and adopting emerging AI technologies to streamline processes and drive innovation
  • Ability to identify opportunities for AI adoption and lead initiatives to upskill teams on the effective use of AI tools
  • Knowledge of Third-Party Administration platforms for Consumer Products
  • Relevant industry experience or understanding (Auto F&I, Extended Warranty, Services Contracts)

Benefits

  • Health, Dental & Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Short & Long Term Disability Insurance
  • Company-paid Life Insurance
  • Voluntary Life Insurance
  • Voluntary Accident Insurance
  • Employee Assistance Program
  • 401k with generous Company Match
  • Commuter Benefits
  • Paid Time Off accrued per pay period
  • 10 Paid Holidays
  • Paid Parental Leave
  • Commission Eligibility
  • Professional Development Opportunities
  • Employee Events
  • Wellness Programs
  • Employee Discount Programs
  • Office in Park Ridge, IL - Convenient location to Blue Line
  • Eligible to enroll the first day of employment for immediate coverage.

Company Overview

  • We’re PCMI, the Global Leader in Warranty Software Solutions. It was founded in 2012, and is headquartered in Park Ridge, Illinois, USA, with a workforce of 201-500 employees. Its website is https://www.pcmicorp.com/.
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