[Remote] Temporary - Data Entry Clerk
Note: The job is a remote job and is open to candidates in USA. Crawford & Company is building a strong talent community for future opportunities in Data Entry. The Temporary Data Entry Clerk will enter and verify claim-related data, review mobile app transcriptions, and communicate with team members while meeting workflow deadlines.
Responsibilities
- Complete the data entry of lists, ensuring accuracy and completeness
- Complete the review/revisions of mobile app transcribed entries
- Ensure ongoing communication with other team members on the progression of the data entry and pricing of contents
- Ensure ongoing communication with Content Claims Specialists
- Adhere to workflow deadlines
- Document and upload pertinent claim-related information and maintain detailed notes in the relevant systems
- Make any necessary changes immediately after the Quality Assurance review
- Complete/submit detailed work/time logs on a daily basis, for all claims processed
- Perform any other related duties that may be assigned from time to time
Skills
- A Secondary School diploma
- Prior experience in data entry, retail, transcription, or customer service roles
- Be able to provide an adequate workspace, free of noise
- Reliable, high-speed internet service and personal computer or laptop running on Windows 10 or 11 (No Mac or Chromebook)
- USB wired headset and working webcam
- Strong technical skills (MS Office/Outlook, online research for accurate pricing of items, typing, accurate data editing, etc.)
- Strong attention to detail
- Ability to collaborate with other team members
- Outstanding communication skills, both written and verbal
- Ability to communicate effectively verbally and in writing in English
- Must be highly organized and able to multi-task
- Exceptional time management skills
- Self-starter, able to work independently and unsupervised
- Demonstrated ability to adapt to change and new technology
- Willingness to learn and continuously improve
Benefits
- Pay and incentive plans that recognize performance excellence
- Benefit programs that empower financial, physical, and mental wellness
- Training programs that promote continuous learning and career progression while enhancing job performance
- Sustainability programs that give back to the communities in which we live and work
- A culture of respect, collaboration, entrepreneurial spirit and inclusion
Company Overview