[Remote] Customer Service Representative
Note: The job is a remote job and is open to candidates in USA. Weed Man Ltd is the fastest growing lawn care company, and they are seeking a Customer Service Representative to join their team. The role involves coordinating with various departments, handling a large volume of incoming calls, and addressing customer inquiries and concerns.
Responsibilities
- Work closely with our Sales, Technical, and Administrative managers to coordinate and process numerous duties
- Answering a large volume of incoming phone calls and addressing the needs of those callers
- Interact with customers by phone, text and email to answer questions, resolve concerns, collect accounts receivable, verify customer information, and make phone sales
Skills
- MUST live in states KY, IN, SC, WV, AL, VA, MD, OH, TN or FL to qualify
- Excellent phone & organizational skills
- Computer skills
- Ability to perform multiple tasks
- Keen attention to details
- Excellent oral & written communication skills
- Advanced problem-solving skills
- Proven time management
- Ability to perform multiple tasks simultaneously, accurately, & in correct priority
- Previous customer service experience
- High Speed Internet
- Webcam
- Noise Canceling Headphones
- Desktop/Laptop (No Chromebooks)
- Distraction Free Workspace
- 2 Monitors highly preferred but not required
Benefits
- Ability to work independently and as part of a team
- Health Benefits
- Competitive Salary and Bonus Program
- Industry and Company Training
- Advancement Opportunities
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Holiday pay
- Work from home
Company Overview