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Senior Manager, Continuous Improvement (Operations)

Remote, USA Full-time Posted 2026-06-12

About the position This position is a key driver of our Continuous Improvement culture. The role will be responsible for leading projects and coaching teams to apply Lean principles and the Quest Management System (QMS) framework to our daily work. You will focus on identifying and eliminating waste in our operational workflows to make our processes more efficient, our work more meaningful, and to enhance both employee and customer satisfaction. This is a hands-on role for a leader who is passionate about empowering teams to find better ways of working every day. This is an Onsite position.

Responsibilities

  • Leading projects
  • Coaching teams to apply Lean principles and the Quest Management System (QMS) framework
  • Identifying and eliminating waste in our operational workflows
  • Make our processes more efficient
  • Make our work more meaningful
  • Enhance both employee and customer satisfaction
  • Empowering teams to find better ways of working every day

Benefits

  • Medical/Prescription Drugs
  • Dental
  • Vision
  • Flexible Spending Accounts (FSAs)
  • Supplemental Health Plans
  • 401(k) Plan – Company match dollar-for-dollar up to 5%
  • Employee Stock Purchase Plan (ESPP)
  • Supplemental Life Insurance
  • Dependent Life Insurance
  • Short- and Long-Term Disability buy-up
  • Blueprint for Wellness
  • Emotional Well-Being Resources
  • Educational Assistance

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