Remote Entry‑Level Digital Media Client Services Coordinator – Data Entry, Campaign Operations & Client Support (Work‑From‑Home) at arenaflex

About arenaflex

arenaflex is a global leader in entertainment and media, delivering beloved stories, immersive experiences, and cutting‑edge digital content to audiences worldwide. Our portfolio spans iconic franchises, streaming platforms, broadcast networks, and interactive media, all united under a single mission: to inspire imagination and bring joy to millions every day. As a forward‑thinking, technology‑driven organization, arenaflex invests heavily in innovative advertising solutions, data‑rich campaign management, and a culture that celebrates creativity, collaboration, and continuous learning.

Why This Role Matters

The Digital Media Client Services Coordinator is a pivotal member of our Advertising Operations team, based in Milan but fully remote. This role supports the end‑to‑end lifecycle of advertising campaigns across arenaflex’s digital properties—including our flagship streaming service arenaflex+, websites, mobile apps, and social platforms. By ensuring flawless data entry, meticulous campaign tracking, and proactive client communication, you will directly contribute to revenue growth, operational efficiency, and the overall success of our advertisers.

Key Responsibilities

• Lead a small team of client services specialists, guiding them through all phases of the campaign lifecycle—from order intake to invoicing.
• Develop and execute media plans that maximize revenue while aligning with client objectives and brand guidelines.
• Coordinate cross‑functional collaboration with sales, finance, and creative teams to ensure seamless campaign delivery.
• Perform detailed data entry and validation for campaign orders, ensuring accuracy in inventory allocation, targeting parameters, and pricing.
• Serve as the primary point of contact for complex issues, troubleshooting technical challenges, and escalating matters to senior leadership when necessary.
• Partner with Finance and Accounting to reconcile revenue, track billing cycles, and support month‑end close processes.
• Analyze campaign performance metrics, generate insights, and recommend optimization strategies to improve ROI for clients.
• Maintain up‑to‑date documentation of standard operating procedures, best practices, and workflow enhancements.
• Collaborate with regional teams across EMEA to share knowledge, drive consistency, and champion a culture of excellence.
• Stay informed on industry trends, emerging ad technologies, and competitive landscape to keep arenaflex’s ad stack at the forefront of innovation.

Essential Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent practical experience).
• 3+ years of hands‑on experience in advertising, either on the agency side or within an in‑house media technology environment.
• Demonstrated expertise in campaign management, including planning, trafficking, optimization, and reporting for display, video, and connected‑TV (CTV) inventory.
• Strong analytical skills with the ability to interpret data, identify trends, and translate findings into actionable recommendations.
• Solid understanding of programmatic advertising ecosystems, major demand‑side platforms (DSPs), and supply‑side platforms (SSPs).
• Familiarity with data privacy regulations and compliance requirements related to digital advertising.
• Excellent written and verbal communication skills, with the confidence to represent arenaflex at external events and client meetings.
• Prior experience working with global brands or large‑scale media partnerships is a plus.
• Proficiency in industry‑standard tools such as Google Marketing Platform, DV360, and ad‑serving technologies.
• Technical aptitude for troubleshooting ad‑tech integrations and collaborating with product engineering teams.

Desired Skills & Competencies

• Highly motivated problem‑solver with a proactive, “get‑it‑done” attitude.
• Exceptional organizational abilities; capable of juggling multiple priorities while maintaining meticulous attention to detail.
• Strategic thinker who can step back to assess the big picture and devise long‑term solutions.
• Natural leader and mentor, eager to coach junior team members and foster a supportive, inclusive culture.
• Strong interpersonal skills; comfortable collaborating with cross‑functional stakeholders and senior executives.
• Customer‑centric mindset, always placing the client experience at the forefront of decision‑making.
• Adaptability to thrive in a fast‑paced, ever‑changing digital media environment.
• Technical fluency with productivity suites (Microsoft Office, Google Workspace), collaboration tools (Slack, Zoom), and project‑management platforms.
• Passion for the entertainment industry and a genuine enthusiasm for arenaflex’s iconic brands and storytelling heritage.

Career Growth & Learning Opportunities

At arenaflex, we invest in our people. As a Digital Media Client Services Coordinator, you will have access to a robust learning ecosystem that includes:

• Mentorship programs pairing you with senior leaders in advertising operations and product development.
• Internal training courses on programmatic buying, data analytics, and emerging ad formats.
• Opportunities to work on high‑visibility campaigns for world‑renowned brands, building a portfolio that accelerates your career trajectory.
• Pathways to advance into senior client services management, product ownership, or strategic planning roles within arenaflex’s global media division.

Work Environment & Culture

arenaflex champions a flexible, inclusive, and collaborative work environment. Our remote‑first policy empowers you to work from anywhere while staying connected through virtual team hubs, regular video check‑ins, and digital social events. We celebrate diversity, encourage innovative thinking, and recognize achievements through a transparent performance‑recognition framework. Whether you’re a seasoned professional or an emerging talent, you’ll find a supportive community that values your unique perspective.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to support your financial, physical, and emotional well‑being. While exact figures are tailored to experience and location, you can expect:

• Market‑aligned base salary with performance‑based bonuses.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off, including vacation, sick days, and holidays.
• Retirement savings options with company matching contributions.
• Flexible work arrangements and remote‑work stipends.
• Professional development funds for certifications, conferences, and tuition assistance.
• Employee assistance programs, wellness initiatives, and mental‑health resources.
• Exclusive discounts on arenaflex entertainment experiences, merchandise, and streaming subscriptions.
• Community involvement programs and volunteer days to give back.

How to Apply

If you are ready to launch your career with a world‑class entertainment powerhouse, we want to hear from you. Submit your resume and a brief cover letter outlining why you are the perfect fit for this role. At arenaflex, we celebrate diverse backgrounds and encourage candidates of all experiences to apply.

arenaflex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Take the next step in your professional journey—join arenaflex and help shape the future of digital media advertising.