Client Services Specialist
Everywhen is a prominent player in the insurance brokerage sector, seeking a Customer Service Representative to join their team. The role involves providing exceptional customer service, supporting Employee Benefit Consultants and clients, and handling administrative duties related to invoicing and claims.
Responsibilities
- Provide great customer service and support to our Employee Benefit Consultants, clients and insurers over the phone and by e-mail
- Be the first point of contact for all client and insurer queries and proactively support with policy renewals and new business
- Support with administration duties such as invoicing, accounts, claims, underwriting
- You will need to enjoy working in a team, we work hard, help and support each other and we’re driven to achieve all our team goals and objectives
Skills
- Office-based customer service experience
- Ability to provide great customer service and support to Employee Benefit Consultants, clients and insurers over the phone and by e-mail
- Ability to be the first point of contact for all client and insurer queries
- Proactive support with policy renewals and new business
- Support with administration duties such as invoicing, accounts, claims, underwriting
- Enjoy working in a team
- Drive to achieve team goals and objectives
Company Overview