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Case Manager | Southeast Region of South Dakota

Remote, USA Full-time Posted 2026-06-08

About the position Benchmark Human Services is looking for a Case Manager to work in the Southeast Region of SD. This position is remote, and candidates must live in South Dakota. Benchmark has been connecting people and potential since 1960, empowering those they serve to live as independently as possible, be included in their communities, and reach their full potential. Benchmark Human Services is a respected leader in intellectual and developmental disabilities (IDD) and behavioral health, working with people of all ages through various programs and services.

Responsibilities

  • Provide resources and support to individuals with intellectual and developmental disabilities, their families and guardians to ensure the individual is included in society, lives as independently as possible, and functions at their maximum potential.
  • Provide services to individuals with intellectual disabilities with the goal of linking individuals and their families to resources to ensure the individuals overall health, safety and well-being.
  • Follow all policies and procedures set forth by the company, South Dakota Department of Human Services, Division of Developmental Disabilities, Home and Community Based Services (HCBS) rules.
  • Perform evaluations and assessments to meet the needs of individuals served.
  • Assist individuals served with applying for financial assistance, residential planning, vocational, recreational and educational desires, healthcare, in home supports, day services, legal, nutrition, transportation, social, and other related services and resources.
  • Advocate for services that will support the individual’s success.
  • Maintain all case records.
  • Prepare, update and monitor person centered plans including utilization of discovery through Charting the Life Course and Person-Centered Thinking (PCT) Tools.
  • Provide support to individuals so they can participate in and direct the person-centered plan development process.
  • Coordinate meetings with individual, families and guardians, and members of the interdisciplinary team as required.
  • Establish and maintain positive relationships with individual, families, guardians, state officials and team members.
  • Record work and billing time in accordance with company policies.
  • Track, monitor and enter specified data points.
  • Report any suspected abuse, neglect or exploitation immediately to supervisor or department head.
  • Comply with all standards to assure the health and safety of all individuals.

Requirements

  • A degree in the human services field is preferred or a minimum of 2 years working in health or human services.
  • Must have a valid driver's license and maintain auto insurance.
  • Must demonstrate excellent communication skills.
  • Candidates must live in South Dakota.

Benefits

  • Health, vision and dental insurance
  • Life Insurance
  • 401k plan with company match
  • Profit sharing
  • Tuition Reimbursement
  • Paid Time Off and Sick Time Pay
  • Flexible Spending Accounts (FSA)
  • Advancement Opportunities

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