Accounts Receivable Collections Specialist

Company Overview Med Tech Solutions (MTS) is a leading healthcare technology company focused on delivering innovative and secure technology solutions that improve the ability to provide patient care and support health care providers. We work exclusively with healthcare organizations across the United States, providing comprehensive and cost-effective IT, Security, and Cloud solutions. MTS has built a strong internal culture of trust, integrity, and can-do attitude. Our culture is reflected in strong and long-standing customer relationships. We have headquarters located in Valencia, California, with regional locations in St. Louis, Missouri, Minneapolis, Minnesota, Morristown, New Jersey, and Salem, Oregon, Boston, Massachusetts, Chicago, Illinois, and Amarillo, Texas. This is currently a remote position with potential for in office in the future depending on location.

Summary

We are seeking a skilled and detail-oriented Accounts Receivable Collections Specialist to join our finance team. The primary responsibility of this role is to collect outstanding debts from customers, maintain accurate records of all collection activities, and provide regular updates to management on the status of accounts receivable. The ideal candidate will have strong communication and negotiation skills, and a proactive approach to resolving outstanding payments.

Responsibilities

• Perform reconciliations of customer accounts and complete necessary research.
• Making outbound welcome calls and collections calls in a professional manner while keeping and improving customer relations
• Maintain a record of contacts and attempted contacts as well as details of conversations and arrangements in the required systems.
• Monitor the accounts receivable and identify overdue accounts
• Contact Customers with overdue accounts and reach out to collect payments
• Work closely with other departments, such as Account Managers, to assist with the collection of delinquent accounts and special projects as needed.
• Work with all clients on past due invoices.
• Work with COO/CEO if payment plans or if clients need to be sent to the collection’s agency
• Direct contact with the collection agency MTS uses.
• Resolve customer issues and complaints concerning billing.
• Submit regular reports on the status of unpaid accounts and any repayment progress
• Enter deposits from bank account and lockbox daily
• Update aging spreadsheet daily once deposits are made
• Monthly reconciliation of Lockstep payments and create a spreadsheet with all credit card fees from Interpayments.
• Monitor Lockstep messages and follow up with clients.
• Reconcile undeposited funds
• Protects organization's value by keeping confidential information

Qualifications

• Minimum of 2-3 years’ experience in accounting and collections
• Prior experience with Sage Intacct, ConnectWise and Lockstep a plus
• Proficiency in Microsoft products
• Excellent processing skills and attention to detail
• Ability to meet deadlines and work independently
• Excellent written and oral communication skills
• Must be detail-oriented and comfortable working in a fast-paced and rapidly changing environment

Please visit our website at: www.medtechsolutions.com. Med Tech Solutions is an Equal Opportunity Employer and will consider for employment all qualified applicants in a manner consistent with the requirements of the applicable federal, state, and local laws Job Type: Full-time Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• Work from home

Experience:

• Collections: 2 years (Required)
• Sage Intacct: 2 years (Preferred)
• Accounts receivable: 2 years (Required)

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