Insurance/Claims Associate
Job Description:
- Coordinates the insurance needs of every matched surrogate, including maternity, accidental death, complication, and bedrest policies.
- Assists third party insurance brokers to secure policies and provide medical records to support the underwriting process
- Liaise with clients and vendors to actively manage and complete financial and insurance tasks related to the client’s journey.
- Works closely with vendors providing medical claim resolutions and payments
- Disburse payments for insurance and medical claims through escrow
- Review and audit medical claims, confirming appropriate amounts paid
- Ensure standards and requirements are met for every match
- Coordinates with internal teams, including Sales, Legal, and Operations to prioritize and complete tasks, and help resolve customer-facing issues in a timely and satisfactory manner.
- Performs financial analysis as requested
- Ensures all records are entered on a timely basis and accurately coded, including transaction consistency between QuickBooks Online, Salesforce, and Escrow systems.
- Represents ConceiveAbilities as a warm and best-in-class service through exceptional communication and follow through
Requirements:
- Associates degree or 2-years of relevant insurance/claims experience
- Past professional experience within health care is a plus
- Excellent communication skills, both verbal and written
- High degree of attention to detail
- Computer and data entry skills
- Solid organizational skills, multitasking, and time-management
- Demonstrated success working with multiple vendors, processes and systems
- Knowledge of Excel is required
- Medical billing and claims experience preferred
Benefits:
- Generous PTO
- Remote-first culture, with participation in in-person Employee Events
- Travel for Employee Events
- Medical, dental, vision, short- and long-term disability, basic life, and voluntary life
- 401(k) with matching contributions
- FSAs
- Continuing education allowance
- The opportunity to make a difference and help build families
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