Experienced Online Customer Service Trainee – Insurance Industry
At arenaflex, we're not just looking for a customer service representative; we're seeking a dedicated, self-motivated individual to join our VUE (arenaflex Underwriting Experience) Team as a work-from-home Online Customer Service Trainee. As a key member of our team, you'll play a vital role in providing world-class customer experiences to our clients through inbound phone calls, troubleshooting, and policy inquiries.
About arenaflex
arenaflex is a Managing General Agent (MGA) that sells policies directly to consumers, delivering a world-class customer experience while promoting a strong work-life balance. Our company culture is built on supporting and developing each individual on our team, fostering a collaborative and inclusive environment where ideas matter. We're growing fast, and we want you to be a part of it.
What's In It for You?
As an Online Customer Service Trainee at arenaflex, you'll enjoy a competitive compensation package, including:
- A salary of $18.00 - $20.00 per hour
- Paid holidays
- 160 hours of PTO (sick or vacation) plus 2 floating holidays per year
- 401(k) with a company match plan
- Health, dental, and vision plans
- Free mental health resources
- And more!
Essential Functions
As an Online Customer Service Trainee, your primary responsibilities will include:
- Obtaining and maintaining your Property and Casualty License
- Working independently, taking initiative, and working with little supervision
- Maintaining regular and timely attendance
- Ability to make decisions, problem solve, and hold to an ethical standard
- Ability to manage individual stress/composure
- Other duties as assigned
Requirements
To succeed in this role, you'll need:
- A High School Diploma
- Designated Space and Internet Capability to Work from Home
- Ability to Pass a Background Check
- Extensive Microsoft Office or G-Suite Experience
- 2 Years of customer Service Experience
Why arenaflex?
Here at arenaflex, you'll be part of a team of trailblazers and visionaries, revolutionizing the way people "do" insurance. You'll experience a vibrant and inclusive workplace where your ideas matter, with opportunities to:
- Engage in groundbreaking projects that are reshaping the insurance landscape
- Collaborate with a group of dedicated, like-minded professionals
- Experience a culture that prioritizes growth and development
Perks
As an arenaflex team member, you'll enjoy:
- Health, dental, and vision plans
- Amazing work-life balance with 4 weeks of Paid Time Off
- 9 Paid Company Holidays with 2 floating holidays
- 401K Programs with employer match
- Personal assistant programs for support in a healthy personal and work life
arenaflex is an Equal-Opportunity Employer
We're committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics. Please let us know during the interview process if you need accommodations.
Ready for an Easy Start?
This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!
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