Senior Operations Subject Matter Expert, Signals Operations

Job Description:

• Travel extensively (up to 75%) to support fielding, training, and operational deployment at military installations
• Provide hands-on support to Warfighters for system configuration, validation, customization, and training
• Serve as the operational liaison between users and engineering teams to validate system performance and resolve issues
• Capture user feedback, workflows, and mission needs to inform product development and enhancements
• Support development and implementation of Tactical NetOps capabilities aligned with Army operational requirements
• Translate operational concepts into technical requirements and actionable development inputs
• Validate operational use cases and identify gaps in current system capabilities
• Develop and deliver high-quality briefings, reports, and training materials to stakeholders
• Improve training documentation and operational guides when not deployed
• Collaborate cross-functionally to communicate complex operational insights clearly and effectively

Requirements:

• 10 years, or more of experience in Army tactical signal operations, networking systems, and radio communications
• Prior service as a Warrant Officer, Commissioned Officer, or NCO
• Experience in 25, 26, or 255 series MOS / Signal Corps / related functional areas
• Deep understanding of Army tactical networks and communications equipment at Division and below
• Proven ability to operate in both technical and operational environments
• Strong analytical, problem-solving, and decision-making skills
• Demonstrated experience interfacing with military leadership and cross-functional teams
• Ability to work independently in high-tempo, geographically dispersed environments
• Experience gathering, analyzing, and presenting operational data and insights
• Strong proficiency with Microsoft Office and standard productivity tools
• Excellent written and verbal communication skills

Benefits:

• flexible work schedules
• health insurance coverage
• paid time off
• 401k with a company match
• paid parental leave
• access to wellness programs
• community game room
• massage chair
• escape room

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