Service/Administrative Associate
Cummins is looking for a Service/Administrative associate to joint its team at its Winnipeg location.
In this role, you will have the following impacts
- Provide administrative support by conducting research, preparing statistical reports and addressing routine information requests.
- Gather, compiles and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets.
- Assist with data collection, data entry and report generation on various departmental related activities.
- Assist with associate functions such as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings.
- Prepare documentation for payment of vendors, suppliers and other third parties as applicable; submits documentation and enters request for payments into accounting system; responds to inquiries from accounts payable and payees.
- Prepare work orders and support the service writer role with scheduling and coordinate with different departments (parts, in-shop, mobile etc.)
- Communicate and review repairs, estimates for parts and address issues with customers.
Responsibilities
In order to be successful in this role, you will need the following : Education, Licenses, Certifications:
- High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
Experience
- Requires some work experience (2 to 4 years) or intermediate level knowledge obtained through education, training or on-the-job experience.
- Customer service focused
- Time management skills with the ability to prioritize
- Interpersonal skills
- Comfortable using different software and plateform.
- Warranty experience is an asset
About the role
- Monday-Friday 7am to 3h30pm
- Role will support both the administration and the service department.
- Salary ranges between 54000$ and 84000$ yearly, depending on experience
Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.
At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check
Qualifications
60% as Service Writer PLUS Administrative Tasks Process payments, update customer profiles, and track/manage scheduled maintenance. Assist with warranty claims, phone inquiries, filing, reports, and compliance with safety and regulatory standards.