Temporary Field Service Animatronic Technician (Framingham - Concord - Burlington)

Spencer's is a company focused on creating a fun and inclusive work environment. They are seeking a Temporary Field Service Animatronic Technician to inspect, maintain, and repair animatronic displays across multiple store locations, ensuring high visual and operational standards to enhance guest experiences.

Responsibilities

• The Field Service Animatronic Technician leverages engineering expertise and animatronics knowledge to inspect, maintain, and repair ISE animatronic displays and accessories across multiple store locations
• This role ensures visual and operational standards are upheld to enhance the guest experience and drive sales
• Technicians will collaborate with store teams and managers to troubleshoot animatronic and other store operations issues and conduct timely repairs to minimize damage discard rates
• Travel to assigned store locations for scheduled maintenance and urgent repairs
• Inspect, diagnose, and repair animatronic displays to meet company merchandise standards and guidelines, ensuring compliance
• Perform preventive maintenance to minimize downtime and extend equipment lifespan
• Provide on-site and remote troubleshooting support to store teams, ensuring prompt responses to service requests
• Conduct in-store repairs on guest animatronic returns and coordinate with the Zombie Tech Squad for parts
• Maintain accurate service logs, repair documentation, and inventory records, including before-and-after photos of ISE and animatronic placements
• Submit expense reports using expense application
• Use of excel and file organization to track and maintain completed work and outstanding issues
• Collaborate with the Territory Support Manager, Zone Managers, District Managers, and Store Teams to address merchandising challenges and support operational goals
• Assess and improve visual merchandising presentations, providing feedback to the Zombie Tech Team and Store Experience Team
• Participate actively in daily and weekly team calls
• Perform other duties as assigned

Skills

• High School Diploma or GED required
• 1+ year of experience with Spirit Halloween preferred
• Proficiency in Microsoft Office to include Word, Publisher, and Excel
• Ability to travel extensively
• Self-starter with excellent communication skills
• Detail-oriented with proven ability to understand and interpret visual presentation directions
• Mechanical/engineering experience to handle repairs in a timely fashion
• Ability to work independently as well as in a team environment
• 4-year college degree preferred

Company Overview

Company H1B Sponsorship