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Mortgage Processor

Remote, USA Full-time Posted 2026-06-25

USALLIANCE Financial is a members-first Credit Union focused on innovation and teamwork. The Mortgage Processor will be responsible for the timely processing of mortgage loan applications in compliance with regulatory requirements, ensuring all documentation is accurate and complete.

Responsibilities

  • Provide strong verbal and written communication to members, mortgage brokers, and internal stakeholders during the application process
  • Effectively manage pipeline, prioritizing loan files to meet loan-level timelines including commitments, mortgage contingency dates, close dates, and rate locks
  • Generate Loan Estimates on a timely basis to meet Regulatory requirements including 3-day disclosure requirement
  • Accurately Calculate Fannie Mae Loan Level Price Adjustments (LLPA)
  • Order services through 3rd parties including credit reports, flood certs, appraisals and settlement and title services
  • Assist with incoming calls to Real Estate Lending phone queue
  • Collect and review all loan documents to satisfy loan conditions, prepare loan files for underwriting, ensuring documentation is in order, accurate and complete prior to advancing to Underwriter for review
  • Perform File Maintenance, Compliance and QC tasks including but not limited to: Issuing 21-day letters, ensuring accuracy and completeness of HMDA data, performing Pre-Closing QC

Skills

  • Minimum 1-3 years current Conventional Mortgage Loan Processing experience
  • Ability to multi-task and process high loan volume in fast-paced system & technology based environment; encouraging and cultivating continuous process improvement
  • In-depth understanding of current Regulatory Requirements relative to TRID, as well as other State and Federal Regulatory requirements
  • Experience generating and reviewing Loan Estimates (LE's)
  • Working knowledge and understanding of Fannie Mae Guidelines and AUS
  • Strong attention to detail is critical to success in the role
  • Excellent written and verbal communication skills
  • Candidate will be highly positive, proactive, self-motivated and possess the ability to effectively manage their time with competing tasks
  • Candidate must be able to work from our Chelmsford, MA location
  • Processing loans through Encompass LOS experience preferred

Benefits

  • Competitive salary and benefits package
  • Opportunities for professional development and career growth with exposure to mentorship from the executive team.
  • Hybrid Schedule (min 3 days in office to maximize collaboration)
  • A collaborative and inclusive work environment
  • Paid Time Off, Wellness Time & Paid Federal holidays
  • 401K with 6% match
  • High Performance Culture that specializes in training to sharpen and expand skills brought to USALLIANCE.

Company Overview

  • Usalliance Financial is a full-service credit union that offers a wide range of banking services. It was founded in 1966, and is headquartered in Rye, New York, USA, with a workforce of 201-500 employees. Its website is https://www.usalliance.org/.
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