GreatWater 360 Auto Care - Talent Acquisition Manager

GreatWater 360 Auto Care

The Talent Acquisition Manager is responsible for leading and executing GreatWater’s talent acquisition function across a multi-state, high-growth footprint. This role owns talent acquisition strategy at a micro and district level, translating business demand into actionable hiring plans that support operational performance, growth, and culture.

In addition to full-cycle recruiting execution, this role provides leadership over TA operations, budgets, vendors, analytics, DEI initiatives, forecasting, and continuous process optimization, ensuring the recruiting function operates as a scalable, data-driven business partner to Operations and HR leadership.

Talent Acquisition Strategy & Workforce Planning

· Owns talent acquisition strategy at a micro (district/shop) level, aligning hiring plans to operational demand, seasonality, and growth forecasts.

· Partners with hiring managers, District Managers, and HR leadership to proactively develop staffing plans for immediate and future needs.

· Develops and executes long-term recruitment strategies to support organic growth and acquired locations.

· Creates targeted action plans for low-performing districts or shops based on hiring performance, time-to-fill, and candidate flow metrics.

TA Operations, Budget & Vendor Oversight

· Oversees talent acquisition operations, ensuring consistency, efficiency, and scalability across all regions.

· Owns recruitment advertising budgets, allocates spend by role/market, and evaluates ROI on job boards, campaigns, and sourcing tools.

· Manages and optimizes relationships with external vendors, including job boards, schools, career fairs, and recruiting platforms.

· Administers and serves as the functional owner of the applicant tracking system (Paylocity Recruiting), ensuring data integrity, workflow compliance, and continuous improvement.

Analytics, Forecasting & Process Optimization

· Owns recruiting analytics, including time-to-fill, source effectiveness, pipeline conversion, and candidate experience metrics.

· Forecasts hiring demand in partnership with Operations and HR, using historical trends and business projections.

· Identifies bottlenecks and leads process optimization initiatives to improve speed, quality, and candidate experience.

· Establishes standardized recruiting workflows, SLAs, and performance expectations for hiring managers.

DEI, Employer Branding & Talent Pipelines

· Drives diversity, equity, and inclusion initiatives within the recruiting process, ensuring equitable sourcing, screening, and selection practices.

· Leads employer branding and employment marketing programs to strengthen GreatWater’s reputation in local and regional labor markets.

· Oversees the employee referral program and continuously improves participation and effectiveness.

· Builds and maintains long-term talent pipelines through relationships with colleges, technical schools, and community partners.

· Represents the company at job fairs, school events, and industry recruiting initiatives.

Full-Cycle Recruiting Execution

· Sources and engages passive and active candidates across multiple channels.

· Screens all applications using assessments and resume reviews; conducts preliminary interviews via phone, video, or in person.

· Submits qualified candidates to hiring managers and ensures timely disposition updates.

· Coordinates and schedules interviews, monitors hiring workflows, and ensures a strong candidate experience.

· Generates, sends, and follows up on offer letters.

· Initiates onboarding hand-off to HR and Operations upon offer acceptance (recruiter involvement concludes once offer is accepted and submitted in Paylocity).

QUALIFICATIONS

Education & Experience

· High school diploma or GED required; college degree preferred.

· 5+ years of high-volume recruiting experience; senior-level or multi-location recruiting strongly preferred.

· Experience recruiting automotive technicians highly preferred.

· Demonstrated experience owning recruiting strategy, analytics, or TA operations.

· Valid U.S. driver’s license and insurable under company policy.

Knowledge & Skills

· Proven ability to build and execute recruiting strategies tied to business outcomes.

· Strong analytical skills with experience using recruiting data to drive decisions.

· Advanced sourcing, pipeline development, and lead-generation skills.

· Strong vendor, budget, and program management capabilities.

· Advanced experience with applicant tracking systems (Paylocity Recruiting preferred).

· Excellent communication, stakeholder influence, and organizational skills.

· Ability to manage high requisition volume across multiple regions.

Work Environment & Physical Requirements

· Office-based work environment with standard office equipment.

· Frequent communication via email, text, and phone.

· Willingness to travel up to 20% across multiple states.

· Must maintain a satisfactory motor vehicle record.