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Billing Specialist- Full- time- Remote

Remote, USA Full-time Posted 2026-06-25
  • Responsible for working claim errors in claims management system ensuring clean claims are submitted timely to insurance carriers.
  • Review and prepare claims for manual and/or electronic billing submission.
  • Reviews insurance rejections to determine the next appropriate action steps and obtain the necessary information to resolve any outstanding rejections.
  • Correct and identify billing errors and resubmit claims to insurance carriers.
  • Update CAS segments on secondary electronic claims as needed.
  • Verifies patient demographic information and insurance eligibility including coordination of benefits; updates and confirms as necessary to allow processing of claims to insurance plans.
  • Verifies receipt of claim with insurance plans, determining the next appropriate action step.
  • Researches all information needed to complete the billing process including obtaining information from providers, ancillary services staff, and patients.
  • Obtains and attaches referrals to appointments/charges.
  • Maintains satisfactory productivity rates and ensures the timeliness of claims reimbursement while maintaining work queue goals.
  • Identifies and communicates trends and/or potential issues to the management team.
  • Follows and maintains all HOPCo policies and procedures.
  • Other duties as assigned.

EDUCATION

  • High school diploma/GED or equivalent working knowledge preferred.

EXPERIENCE

  • Minimum of two to three years of experience in medical billing.
  • Prior experience working on claim errors in a claims management system preferred.
  • Must have strong knowledge of resolution to payor edit reports, and reconciliation of clearinghouse and payor acceptance reports.
  • Candidates with knowledge of ANSI formatting preferred.

KNOWLEDGE

  • Knowledge of ICD-9, ICD-10, HCPS, and CPT coding, medical terminology, Medicare reimbursement guidelines, billing practices.
  • Knowledge of government regulatory requirements and commercial contracts.
  • Advanced computer knowledge, including Window based programs.

SKILLS

  • Skill in providing excellent customer service.
  • Skill in using computer programs and applications.
  • Skill in establishing good working relationships with both internal and external customers.

ABILITIES

  • Ability to multi-task in a fast-paced environment.
  • Must be detailed oriented with strong organizational skills.
  • Ability to understand patient demographic information and determine insurance eligibility.
  • Ability to work independently and demonstrate the ability to analyze data.

ENVIRONMENTAL WORKING CONDITIONS

  • Normal office environment.
  • Extended work hours at or near month end to meet department objectives may be necessary.
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