Manager Inside Sales - Outbound

What Acute & Alternate Care Inside Sales contributes to Cardinal Health Direct Sales is responsible for driving sales and services to new and/or existing customers through primarily telephone contact to meet individual and organizational sales objectives.

Business Segment Overview

The Acute and Alternate Care Inside Sales team works directly with both acute and non-acute pharmacies selling Specialty Pharmaceutical Plasma, Limited Distribution Drugs (LDD). Our Sales Consultants are experts in the SPD Channel portfolio as well as pharmacy operations that support our customers with critical pharmacy needs.

Job Summary

The Manager, Acute and Alternate Care Inside Sales will oversee Sales Consultants, Sr Sales Consultants and Jr Reps and will be responsible for over $25B in annual sales - driving business unit performance through new business, customer retention, growth and deal strategy for acute and alternate care pharmacies. The Acute and Alternate Care Inside Sales Reps are responsible for territory management, selling processes, post-sales implementation, and issue resolution for thousands of pharmacies across the regions.

Travel:  Nationwide (remote), with travel up to 25% of the time

Territory: Nationwide US

Responsibilities

• Manage a team of inside sales professionals

• Develop the sales team; build and implement individual and team goals that support the growth of the territory through overall business unit, SPD Topline and Short-Dated goals.

• Set performance goals and monitor progress of direct reports, responsible for the development and guidance of direct reports

• Collaborate with the internal key stakeholders including but not limited to, Outside Sales, Consignment, Sourcing, Inventory, Finance, Customer Service, Customer Success, Operations, Compensation, Credit

• Collaborate with manufacturing partners

Qualifications

• 5+ years of Specialty Pharmaceutical Distribution sales experience preferred

• Health System, Specialty Pharmacy, and Infusion Center experience preferred

• Plasma, Limited Distribution Drug (LDD) experience preferred

• Strong communication, relationship building skills and financial acumen

• Strong leadership skills with a focus on constructive feedback, talent development and driving accountability

• Ability to inspire a team while also rolling up sleeves and digging into details

• Ability to travel to our annual National Sales Meeting, conferences, internal/external meetings as needed  

What is expected of you and others at this level

• Manage department operations and supervises professional employees, and business support staff

• Demonstrates knowledge of Cardinal Health and customer industry, including: key competitors, terminology, technology, trends, challenges, reimbursement, government regulation; demonstrates working knowledge of how Cardinal Health offerings match a customers’ unique business needs

• Participates in the development of tools, policies and procedures to achieve specific goals

• Ensures employees operate within guidelines

• Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management

• Interactions normally involve research and resolution of issues related to operations and/or projects

• Gains consensus from various parties involved

Anticipated pay range: $113,700 - $160,160 includes targeted variable pay

Bonus eligible: Yes, included in the above range.

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 4/27/2025 *if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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