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Communication Assistant - Relay Operator

Remote, USA Full-time Posted 2026-06-25

Hamilton Relay is seeking entry level Communication Assistant - Relay Operators. Our specially trained Relay Operators make it possible for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking to communicate over the telephone. We are looking for individuals who have a desire to help others, possess a strong work ethic, have great communication skills, and excellent attention to detail. This is a remote work-from-home opportunity open to residents in the Jackson, MS area.

Hamilton offers:

  • Full Time & Part Time shifts available working mid-day and evening hours.
  • Paid training & computer equipment provided.
  • Work from home options available after training and meeting work from home requirements.
  • No or limited direct customer interaction.
  • Company paid benefits for full time employees.
  • Bonuses for performance & attendance.

Qualified applicants requirements:

  • 18 years of age or older.
  • Possess a high school diploma or equivalent.
  • Have a typing speed of 55 - 60 wpm with a high accuracy rate.
  • Able to pass a criminal background check.
  • Able to maintain strict consumer confidentiality.
  • Available for a 2 weeks of on-site training held 8:00am - 4:30pm.
Workspace requirements:
  • High speed home internet connection. Satellite internet and wireless internet are not acceptable.
  • Must be able to hard wire your work computer directly to your home modem via ethernet.
  • Must have a quiet, private, distraction free workspace.

Hamilton Relay has been providing telecommunications relay services for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking since 1991. Hamilton Relay is a division of Hamilton Telecommunications, a diversified telecommunications service provider headquartered in Aurora, Nebraska.

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