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Life Service Specialist

Remote, USA Full-time Posted 2026-06-26

Responsibilities

  • Processing life insurance policy changes. 
  • Determining the required documentation and paperwork needed.
  • Requesting and verifying documentation to make requested updates and complete IRS transactions. 
  • Responding to communications received by email, phone, and fax. 
  • Calculating gain quotes and taxation.

 Requirements for Success:

  • High School diploma or GED equivalent; with 1 year of customer service experience. 
  • Ability to learn our life product, policies, and provisions quickly.
  • Knowledge or willingness to acquire knowledge of regulatory guidelines. 
  • Excellent listening, attention to detail, and verbal/written communication skills.
  • Intermediate math or accounting skills.
  • Proven success in meeting deadlines, and handling complex tasks such as calculating gain.
  • Ability to learn/retain utilization of computer systems for essential job functions, including proficiency in Microsoft Office, and Company processing systems as assigned.
  • Ability to maintain a high level of confidentiality.

IFBI Perks

  • An organization that values work/life balance
  • Paid Vacation/Sick Leave
  • 401K w/ Match
  • Potential for a yearly bonus with a possible payout of up to 20% of the salary
  • Benefits eligibility within 30 days of employment
  • Collaborate in a team environment
  • Paid volunteer hours

#HO

#LI-SB1

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