Associate, Digital Product Management
American Express is one of the world’s largest luxury travel and lifestyle service networks. The Associate in Digital Product Management will support end-to-end portfolio planning, execution, and tracking, while enabling effective Product Portfolio Management through coordination, reporting, and data-driven insights across cross-functional teams.
Responsibilities
- Support the Enterprise Lean Portfolio Management (LPM) process, including capability definition and annual planning activities
- Track and report on BID/Epic and Capability progress in partnership with Product, PD&I, and TPM teams (across internal and external demand)
- Develop and maintain GCX Product Portfolio roadmaps, ensuring alignment to strategic priorities and delivery timelines
- Design and deliver ad hoc reporting to enhance portfolio visibility and decision-making (e.g., product team views, budget burn tracking)
- Contribute to the development of SLT Portfolio Update materials, ensuring clear and accurate executive reporting
- Maintain data integrity and accuracy within Rally, with oversight at Epic and Capability levels
- Support and coordinate GCX Learning Strategy initiatives, including Agile, Mural, and Rally training programs
- Coordinate PI Planning and Post-PI Planning activities across Product and PD&I teams
Skills
- Proficiency in Airtable (or similar data/portfolio management tools)
- Experience in portfolio, product, or program management within a cross-functional environment
- Strong technical acumen, with the ability and curiosity to understand systems, platforms, and capabilities
- Strong problem-solving and analytical skills, with a focus on delivering actionable insights
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Company Overview